Medical Receptionist

WVU Medicine Camden Clark Medical Center; Vienna (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

WVU Medicine Camden Clark Medical Center in Vienna, WV is seeking a dedicated medical office receptionist to support the health care team. The role greets patients, manages records, and schedules appointments with accuracy and courtesy.

Strong communication, data entry, and multitasking skills are essential for daily front-desk operations. Proficiency with basic office equipment and computer systems is required.

Qualifications

• Excellent verbal communication skills and customer service focus.
• Proficient with basic computer skills and office equipment.
• Ability to handle multiple tasks and manage phones calmly.
• High school education or equivalent; prior medical office experience preferred.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner.
• Obtain consent for release of medical records and document in patient chart.
• Schedule appointments based on diagnosis and data; maintain charts.
• Enter patient demographics into computer and file records timely.
• Maintain necessary office supplies and equipment readiness.
• Transcribe and route records to physicians as needed.
• Assist in other department duties as assigned.

Skills

Customer service

Phone etiquette

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR software

Job description

Cost Center

8941 CCMC MOVMG Vienna

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

In collaboration with the health care team, the incumbent performs secretarial duties as assigned while functioning as the focal communication source in the office.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• High school education or equivalent .

Experience

PREFERRED QUALIFICATIONS

• Prior medical office receptionist experience.

CORE DUTIES AND RESPONSIBILITIES

• Greets patients and visitors in a prompt, courteous and helpful manner. Ensures the patient feels welcome.
• Obtains appropriate consent for release of medical records and documents in patient record, log or files/indexes.
• Takes referrals from physicians and physicians’ offices. Schedules appointments based on diagnosis and other pertinent data.
• Prepares patient charts. Appropriate knowledge of scanning and indexing.
• Responsible for maintaining the necessary supplies for the functioning of the office.
• Accurately enters patient demographic information into computer, files and records patient information accurately and timely.
• Transcription and other records received are placed into patient charts and/or sent to primary care physician or referring physician in a timely manner.
• Familiar with close of day policy and procedures.
• Assists in other areas of department and corporation as needed, completing other duties as assigned.

PHYSICAL REQUIREMENTS

• Sitting for long periods of time.

WORKING ENVIRONMENT

• Cognizant of environmental factors, infection control issues to maintain a clean safe and functional work environment.

Skills And Abilities

• Efficient in the operation of office equipment including computers, fax, copiers, and telecommunications systems.
• Must have excellent verbal communication skills.
• Ability to answer, prioritize and triage telephone calls calmly and professionally.
• Ability to manage multiple tasks simultaneously.
• Highly motivated, organized, and attentive to detail.
• Ability to work based on operational needs of the department.
• Possess ability to relay information, and deal tactfully and harmoniously with others.
• Basic computer skills required.

Additional Job Description

Scheduled Weekly Hours

40

Shift

Day (United States of America)

Exempt/Non-Exempt

United States of America (Non-Exempt)

Company

CCMC Camden Clark Medical Center

Cost Center

8941 CCMC MOVMG Vienna

Address

800 Grand Central Mall
Vienna
West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.