Medical Receptionist

Humana Inc; San Antonio (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Join a leading healthcare company as a Medical Receptionist, where you'll play a crucial role in patient care and coordination. This full-time position involves managing the reception area, handling appointments, and providing excellent customer service in a compassionate environment. With competitive pay and numerous benefits starting from day one, you're encouraged to grow professionally while helping seniors receive the best care.

Benefits

Health benefits effective day 1

Paid time off and holidays

401(k) retirement savings plan with employer match

Tuition assistance

Career development opportunities

Qualifications

• 1+ years' experience as a medical receptionist in a patient-facing medical clinic.
• Excellent customer service and phone etiquette required.
• Knowledge of medical terminology is a plus.

Responsibilities

• Outreach to potential new patients and collecting patient charges.
• Ensure quality customer problems are resolved.
• Maintains the reception area and appointment scheduling.

Skills

Customer Service

Phone Etiquette

Education

Associate Degree

Tools

Electronic Medical Records

MS Office

Job description

Job Profile

Receptionist 1

Job Level

Representative 1

Become a part of our caring community and help us put health first

Job Description Summary
Conviva is a subsidiary of Humana, seeking a dedicated, compassionate, and cheerful – Medical Receptionist– who is interested in growing with the company and being a part of something great!

Job Functions

• Outreach to potential new patients and collecting patient charges.
• Ensure quality customer problems are resolved.
• Initiate coordination of care documents on behalf of patients.
• Maintains the reception area, appointment scheduling, and verification of insurances.
• Answer incoming calls and takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit.
• Responds to routine inquiries from internal or external sources.

Use your skills to make an impact

Required Qualifications

• 1+ years' experience as a medical receptionist in a patient facing medical clinic or healthcare setting.
• Excellent Customer Service and phone etiquette.
• Must be able to work at the Conviva care clinic located at: 1860 S. Seguin Avenue, New Braunfels, TX 78130

Preferred Qualifications

• Two years related experience preferred
• Experience with Electronic Medical Records
• Associate degree
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Knowledge of Medical terminology

Work Schedule: Full Time / 40 Hours / M-F / 8a-5p

Job Type: Medical Receptionist

Specialty: Primary Care for Seniors

Position Type: Clinic / On-site

Additional Information

This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$38,000 - $45,800 per year

Referral Bonus Information

This requisition is not eligible for a referral bonus.

About us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.