Medical Receptionist

Altais; Riverside, Northern (CA, KY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, vision, and dental coverage

401k with company match

PTO and holidays

Job summary

Altais is hiring a Front Office Receptionist to keep our California medical practice running smoothly as part of the care delivery team. You will perform administrative and clinical tasks within patient flow, working with Medical Assistants and Receptionists under the Practice Operations Supervisor.

This is a fast-paced, paperless environment. You will greet patients, register them for visits, verify insurance, collect co-pays, and support phone calls and appointment scheduling.

Qualifications

• High School diploma or GED.
• Experience with Electronic Medical Record systems (Athenahealth preferred).

Responsibilities

• Greet and register patients; provide necessary paperwork and verify insurance details.
• Collect patient balances and co-pays; assist with benefits questions.
• Support incoming calls and scheduling; triage calls for clinical team.

Skills

Athenahealth experience

Education

High School Diploma or GED

Job description

About Altais

At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people. Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we’re building a stronger, more connected healthcare system.

About the Role

Are you looking to join a fast-growing, dynamic team? We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.

As the Front Office Receptionist, you will be responsible for providing care to patients as a member of the care delivery team. You will keep the medical practice running efficiently by performing administrative and clinical functions within patient flow aligned within established Practice Management Guidelines. As part of a cross-functional team, you will work directly with a team of Medical Assistants and Medical Receptionists reporting directly to the Practice Operations Supervisor. You will own responsibilities in a fast-paced environment working within a paperless environment.

Responsibilities

• Responsibilities include taking vitals, rooming patients, cleaning rooms, assisting with procedures, while focused on providing patients with excellent medical care.

Key Duties

• Greeting and registering patients for their appointment; providing the necessary paperwork, confirming and/or updating insurance coverage and patient demographic information
• Collecting patient balances and co-pays, appropriately tracking and recording all payments collected and assists patients with their benefits questions
• Supporting incoming calls and other office correspondence, including scheduling and confirming appointments, triaging calls for clinical team

Skills, Experience & Education

You Bring High School Diploma or GE Experience with Electronic Medical Record systems (Athenahealth preferred)

Hourly Base Salary

The Hourly Base Salary for this position is $21.00 - $22.00/hour In addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

Benefits

• Excellent medical, vision, and dental coverage
• 401k savings plan with a company match
• 15 days Paid Time Off and 9 Paid Holidays

You Share Our Mission & Values

• Compassion We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
• Community We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.
• Leadership We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.
• Excellence We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.
• Agility We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.

Altais values the contribution each Team Member brings to our organization.

Compensation Details

Final determination of a successful candidate’s starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry.

Additional pay may be determined for those candidates that exceed these specified qualifications and requirements.

Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork – Activity level: Sedentary, frequency most of workday.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

If you’re a big thinker, bold innovator, and fiercely motivated to drive change, consider joining our team. We are dedicated to creating exceptional healthcare experiences by building tools that cultivate the health and well-being of physicians, patients, and the clinical community.