Medical Receptionist

Optima Dermatology; Plainfield (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Dermatology Center of Indiana in Plainfield, IN seeks a medical receptionist to handle front-desk duties, scheduling, insurance validation, and patient communications. The role involves answering phones, data entry, and coordinating with the Benefits Department to support a full patient schedule.

This position requires a high school diploma and 1–3 years of secretarial/clerical experience, with strong computer skills.

Qualifications

• High school diploma or equivalent.
• Prefers 1–3 years of secretarial or general clerical experience.
• Healthcare experience is desirable.
• Computer skills a must.

Responsibilities

• Answer telephone and perform general administrative duties.
• Schedule appointments and procedures.
• Validate patients’ insurance coverage.
• Make pre-op calls and check authorizations.
• Confirm upcoming appointments and maintain the schedule.
• Greet patients and families on arrival.
• Maintain petty cash with Benefits Department.
• Collect co-pays, deductibles, and co-insurance.
• Perform charge entry with Benefits Department.
• Complete end-of-day activities.
• Handle mail and organize for supervisor.
• Keep front office and lobby neat.
• Obtain signatures for invoice payments when needed.
• Respond to requests for medical record information.
• Perform transcription and data entry as needed.
• Maintain stock for front office and coffee room.
• Maintain patient confidentiality.

Skills

Data entry

Computer skills

Verbal communication

Written communication

Medical terminology

Creativity

Math

Education

High school diploma

Tools

Microsoft Office

EMR systems

Data entry software

Job description

Multi-site Dermatology Group Seeks Medical Receptionist Plainfield, IN

Location: 2155 E Main Street, Plainfield, IN 46168

Responsibilities:

• Performs general administrative duties, which include answering telephone, keyboarding, filing, scanning, copying, and maintaining records, faxing, checking EMR fax inbox several times daily.
• Schedules appointments and procedures.
• Validates patients’ insurance coverage.
• Responsible for making pre-op calls to surgery patients and checking authorizations and pre-certifications for the next day.
• Makes confirmation calls regarding upcoming patient appointments and helps maintain a full patient schedule.
• Greets patients and families upon arrival to the Center.
• Maintains petty cash in conjunction with the Benefit’s Department.
• Collects all co-pays and deductibles, and co-insurance as needed.
• Performs charge entry functions in conjunction with the Benefit’s Department.
• Completes all close of day activities.
• Collects mail and gives to supervisor for opening and organization.
• Maintains work area and lobby in neat and orderly manner.
• Secures signature and/or documentation of authorization for invoice payment if needed.
• Responds to requests for medical record information from patients, physician offices, and other outside sources.
• Performs transcription and data entry as needed.
• Responsible for maintaining stock for front office and coffee room.
• Maintains confidentiality of all patient information.

Qualifications:

• Must be familiar with standard concepts, practices, and procedures within the secretarial field. Must have the ability to perform data input, computer operations, verbal and written communications, math, medical terminology and demonstrate creativity.
• Requires a high school diploma or its equivalent.
• Prefers 1 to 3 years of secretarial or general clerical experience.
• Previous skills in healthcare are desirable.Computer skills a must.

About The Dermatology Center of Indiana

At The Dermatology Center of Indiana, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading dermatologists. We strive to be the best in everything we do, and we take pride in creating environments where our physicians and providers excel. Our powerhouse practice support and back-office teams are 100% focused on ensuring all aspects of the practice are optimized to fully support our exceptional providers. Our comprehensive approach gives our dermatologists the tools and the time to focus on doing what they love—providing great patient care. If you want to join a team dedicated to revolutionizing dermatology, we’d love to connect with you.

Optima Partners would include: The Dermatology Center of Indiana, Advanced Dermatology & Skin Cancer Center, Optima Dermatology, The Indiana Skin Cancer Center, The Indiana Clinical Trials Center and Optima Research