Medical Receptionist

Wellward; Lexington (VA); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Medical Insurance

401(k) with company match

Paid Holidays

Paid Time Off

Dynamic and Positive Work Culture

Team Wellward Apparel & More!

Job summary

A leading integrative health clinic in Lexington is seeking a Medical Receptionist to provide exceptional service and support to patients. Responsibilities include managing appointments, collecting insurance information, and ensuring compliance with HIPAA regulations. The ideal candidate will possess strong interpersonal skills, be adept at multitasking, and thrive in a fast-paced environment. The position offers a competitive hourly wage between $15.00 and $17.00, along with comprehensive benefits including medical insurance and a positive work culture.

Responsibilities

• Serve our patients with kindness, compassion, competency and passion.
• Welcome patients and visitors to our office or on the phone.
• Optimize patient and clinician time by scheduling appointments.
• Minimize wait times by anticipating patient arrivals.
• Collect and enter patient demographic and insurance information.
• Verify active insurance coverage.
• Collect copays and outstanding balances.
• Point of service sales of products.
• Maintain HIPAA Compliance.
• Contribute to team effort by accomplishing related results.

Skills

Exceptional Customer Service and Interpersonal Skills

General knowledge of insurance coverage of benefits

Ability to multi-task and work in a fast paced work environment

Flexibility

Time management

Organization

Scheduling

Word processing

Professionalism

Quality focus

Job description

Wellward Regenerative Medicine is seeking the perfect professional for our Medical Receptionist position!

Wellward Medical is a Lexington, KY based Integrative Health Clinic which offers Orthopedic and Sports Medicine, Pain, Mental Health, Functional & Lifestyle Medicine. We focus on methods ranging from non-surgical orthopedics and sports medicine practices to medically supervised weight loss programs, with additional services extending into Anti-Aging and Sexual Health.

Medical Receptionist Job Responsibilities

• Serve our patients with kindness, compassion, competency and passion
• Welcome patients and visitors to our beautiful office or on the phone
• Optimize patient and clinician time by scheduling appointments in person or by telephone
• Minimize wait times by anticipating the next patient coming through the door and identifying potential scheduling errors
• Collect and enter patient demographic and insurance information
• Verify active insurance coverage
• Collect copays, co-insurance and outstanding balances when patients arrive for an appointment
• Point of service sales of supplements and other products we offer in-office
• Protect our patients’ rights by maintaining HIPAA Compliance of medical, personal, and financial information (training provided!)
• Contribute to team effort by accomplishing related results as needed

Medical Receptionist Qualifications / Skills

• Exceptional Customer Service and Interpersonal Skills
• General knowledge of insurance coverage of benefits
• Ability to multi-task and work in a fast paced work environment
• Flexibility
• Time management
• Organization
• Scheduling
• Word processing
• Professionalism
• Quality focus

Job Type: Full-time - Monday through Friday 8:30am-5pm

Pay: $15.00 - $17.00 per hour

Team Wellward Benefits

• Medical Insurance
• 401(k) w/company match - Safe Harbor
• Paid Holidays
• Paid Time Off
• Dynamic and Positive Work Culture
• Team Wellward Apparel & More!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.