Medical Receptionist

DOCS Dermatology Group; Grove City (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to join our Grove City, OH on-site team. You will greet patients, manage front desk operations, answer calls, schedule appointments, verify insurance, and collect co-pays to ensure an efficient, patient-centered visit.

The role emphasizes professionalism, attention to detail, and teamwork with clinical staff to maintain smooth patient flow and accurate records in a fast-paced dermatology setting.

Qualifications

• High school diploma or equivalent required; medical office experience preferred.
• Experience in a medical or healthcare office, especially dermatology, is preferred.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Excellent interpersonal and written communication skills, with a commitment to patient privacy.

Responsibilities

• Greet and check in patients and manage front desk operations.
• Answer and direct phone calls and schedule/confirm appointments.
• Verify patient information and insurance details; collect co-pays.
• Maintain organized patient records and support smooth patient flow.

Skills

Appointment scheduling

Phone etiquette

Receptionist duties

Medical terminology

Organization and multitasking

Interpersonal communication

Patient privacy & confidentiality

EHR software

Education

High school diploma or equivalent

Medical office administration training

Tools

EHR software

Job description

Company Description

DOCS Dermatology Group is a leading network of independent, board-certified dermatology practices focused on delivering exceptional, patient-first care. With over 300 providers across 120 clinics in 10 states, the group offers comprehensive services, including general, surgical, cosmetic, and pathology dermatology. Its affiliated dermatologists, surgeons, nurse practitioners, and physician assistants bring extensive experience and clinical excellence to each patient visit. As one of the nation's largest and most established dermatology groups, DOCS Dermatology Group is committed to accessible, convenient, and personalized care that builds trust and long-term relationships in the communities it serves.

Role Description

The Medical Receptionist is a full-time, on-site role based in Grove City, OH. This role is responsible for greeting and checking in patients, managing front desk operations, and ensuring a welcoming, efficient experience for every visitor. Daily tasks include answering and directing phone calls, scheduling and confirming appointments, verifying patient information and insurance details, and collecting co-pays and necessary documentation. The Medical Receptionist will maintain organized patient records, coordinate with clinical staff to support smooth patient flow, and assist with basic administrative duties such as filing, faxing, and handling patient inquiries. This role requires consistent professionalism, attention to detail, and a strong commitment to patient-centered service.

Qualifications

• Candidates should possess strong Appointment Scheduling and Medical Office skills to manage calendars, patient flow, and administrative tasks efficiently.
• Candidates should possess professional Phone Etiquette and Receptionist Duties skills to handle calls, greet patients, and support front desk operations.
• Candidates should possess foundational Medical Terminology skills to accurately communicate with patients and clinical staff and process documentation.
• Previous experience in a medical or healthcare office, especially dermatology, is preferred.
• High school diploma or equivalent required; additional training in medical office administration is a plus.
• Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Excellent interpersonal and written communication skills, with a commitment to patient privacy and confidentiality.
• Basic proficiency with electronic health records (EHR) and standard office software is beneficial.