Medical Receptionist

United Health Centers; Delano (CA); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid time off

Job summary

United Health Centers seeks a friendly Medical Receptionist to be the first point of contact at one of our health centers. You will greet patients, collect data, schedule appointments, and support front desk operations with professionalism and care.

The ideal candidate has a High School diploma or GED, experience in a healthcare setting, and strong communication skills in English (Spanish helpful). This full-time role offers a supportive team, competitive pay starting around $22/hour plus

Qualifications

• High School diploma or GED required.
• Completed training program in Medical Office Assisting from an accredited college preferred.
• 2 years of healthcare front desk experience preferred.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Provides front-desk support and promotes smooth patient flow.
• Collects and records data accurately; maintains front-office order.
• Communicates openly with supervisor and team.
• Willing to work flexible or extended hours.
• Participates in health center in-services and meetings; respects others’ ideas.
• Maintains confidentiality in all duties.

Skills

Bilingual (English/Spanish)

Patient rapport

Customer service

Attention to detail

Multitasking

Computer skills

Effective communication

Team player

Education

High School diploma or GED

Medical Office Assisting training

Tools

Electronic health records

Job description

We are recruiting for front office Medical Receptionists to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our patients visiting our health centers.

Our Medical Receptionists are dedicated team members that help us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients addressing each patient with care, compassion, and advocacy. If you love serving the community and caring for people, you might be our next Medical Receptionist!

Responsibilities

• Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies.
• Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it.
• Consistently and openly communicates with supervisor and all staff.
• Works flexible or extended hours where necessary.
• Participates in health center in-services and meeting, listening and respecting others’ ideas.
• Abides by Rules of Confidentiality.

Education

• High School graduate or GED is required
• Completed training program in Medical Office Assisting from Accredited College, preferred.

Prior Experience

• 2 years of experience in a healthcare setting, preferred.

License/Certification

• Possess a valid Driver’s license.

Skills

• Bilingual (English/Spanish) is preferred but not required.
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Effective leadership/supervisory skills
• Modern office practices and procedures including email
• Intermediate computer skills
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously

Physical Requirements

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.

Compensation & Benefits

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!