Medical Receptionist

PainPoint Health; Bolingbrook (IL); On-site; Full time

Job summary

A leading healthcare provider in Bolingbrook is seeking a Medical Receptionist to join their dynamic team. The role involves ensuring efficient patient check-in, managing paperwork, and maintaining confidentiality while providing excellent customer service. The ideal candidate will have strong communication skills and previous experience in a healthcare setting, contributing to a supportive environment for patients and staff alike.

Qualifications

• High School Diploma or GED required.
• At least one year of experience in a health care setting.

Responsibilities

• Check patients in and out.
• Register patients and collect co-pays.
• Prepare necessary documents for patients.

Skills

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Proficient in Microsoft Office Suite

Excellent organizational skills

Attention to detail

Basic understanding of clerical procedures

Ability to work independently

Knowledge of medical terminology

Education

High School Diploma or GED

Job description

• Provides administrative functions including, but not limited to patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies. Compensation : $17-$20 per hour Essential Duties and Responsibilities : Checks patients in and out.
• Registers patients, collecting co-pays and deposits at the front desk.
• Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices.
• Creates new patient charts and pulls existing charts as needed.
• Maintains the confidentiality, security and physician safety of patient's medical records.
• Maintains a pre-determined, organized medical record format.
• Interacts with physician / office personnel in a friendly manner.
• Answers the phone in a friend manner and directs all calls appropriately.
• Adheres to facilities clinical guidelines as they relate to this position.
• Completes annual mandatory training by the due date as assigned.
• Performs other related duties as assigned.

Education & Experience :

• High School Diploma or GED required.
• At least one year of experience in a health care setting.

Required Skills & Abilities :

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.
• Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.
• Knowledge of medical terminology and spelling and office ethics.

Physical Demands :

• Required to sit, stand and / or walk for long periods.
• Must be able to communicate with or without reasonable accommodations – speak and hear.
• Able to use both hands to finger, handle, or feel, and reach with hands and arms.
• Frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation.

• It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
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Medical Receptionist • Bolingbrook, IL, US