Medical Receptionist

PainPoint Health; Atlanta (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life & AD&D Insurance

Accident, Critical Illness & Hospital

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Identity Theft Protection

Pet Insurance

Paid Time Off (PTO) and Company-Paid

Bonusly Employee Recognition & Rewards

DailyPay - Access Your Pay When You

Job summary

Southern Pain and Spine is seeking a friendly Medical Receptionist to support front-office operations in Atlanta. You will greet patients, manage appointments, maintain electronic medical records, and help ensure daily clinic operations run smoothly.

The role requires a High school diploma or GED, at least one year of administrative and EMR experience, and strong customer service and organizational skills. Competitive pay and benefits are provided in a patient-focused practice.

Qualifications

• High school diploma or GED is required.
• At least one year of administrative experience.
• At least one year of hands-on EMR experience.
• Strong customer service, communication, and organizational skills.
• Knowledge of recordkeeping, confidentiality, and general office procedures.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Check patients in and out, register new patients, and collect copays and deposits.
• Answer phone calls, direct inquiries, and schedule or reschedule appointments.
• Prepare patient forms, verify required documentation, and maintain accurate electronic medical records.
• Schedule follow-up visits and contact waitlisted patients about earlier openings.
• Organize patient charts and protect confidential health information.
• Provide courteous assistance to patients, families, providers, and office staff.
• Maintain an organized clinic environment and prepare examination rooms as needed.
• Follow HIPAA, OSHA, and applicable facility policies.

Skills

Customer service

Communication

Organization

Recordkeeping

Confidentiality

Office procedures

Education

High school diploma or GED

Tools

EMR systems

Microsoft Office

Job description

Medical Receptionist

Full-Time | $20/hour | Monday-Thursday, 8:00 AM-5:00 PM & Friday, 8:00 AM-12:00 PM

Location: Atlanta, GA 30309

About Southern Pain and Spine

Southern Pain and Spine is an interventional pain management practice serving North Georgia and Metro Atlanta. Our board-certified team provides personalized treatment plans and minimally invasive procedures, helping patients reduce pain and improve quality of life through compassionate, patient-centered care.

Why Join Us?

• Consistent weekday schedule with early Fridays
• Competitive hourly pay and employee benefits
• Supportive, patient-focused healthcare team
• Opportunity to grow your administrative skills in a specialty practice
• Make a positive impact on the patient experience

Position Summary

We are seeking a friendly, organized Medical Receptionist to support front-office operations at our Atlanta location. You’ll welcome patients, manage appointments, maintain electronic medical records, and help ensure daily clinic operations run smoothly.

Key Responsibilities

• Check patients in and out, register new patients, and collect copays and deposits.
• Answer phone calls, direct inquiries, and schedule or reschedule appointments.
• Prepare patient forms, verify required documentation, and maintain accurate electronic medical records.
• Schedule follow-up visits and contact waitlisted patients about earlier openings.
• Organize patient charts and protect confidential health information.
• Provide courteous assistance to patients, families, providers, and office staff.
• Maintain an organized clinic environment and prepare examination rooms as needed.
• Follow HIPAA, OSHA, and applicable facility policies.

Qualifications Required

• High school diploma or GED.
• At least one year of administrative experience.
• At least one year of hands‑on experience using electronic medical record (EMR) systems.
• Strong customer service, communication, and organizational skills.
• Knowledge of recordkeeping, confidentiality, and general office procedures.
• Ability to work independently and manage multiple tasks.

Preferred

• Previous experience in a healthcare setting.
• Familiarity with medical terminology.
• Proficiency in Microsoft Office or similar software.

Benefits

• Medical, Dental & Vision Insurance
• Life & AD&D Insurance
• Accident, Critical Illness & Hospital Indemnity Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Paid Time Off (PTO) and Company-Paid Holidays
• Bonusly Employee Recognition & Rewards
• DailyPay - Access Your Pay When You Need It

Join Our Team

If you enjoy helping patients, staying organized, and keeping a busy medical office running smoothly, we’d love to hear from you.

Apply today to join Southern Pain and Spine!

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.