Medical Practice Resource - CCMA

CharterCARE Health Partners; Providence (RI); On-site; USD 36,000 - 52,000; Full time

Job summary

A healthcare organization located in Providence, RI is seeking a Medical Practice Resource to enhance clinical and administrative workflows. The ideal candidate will have a High School Diploma, experience in a medical practice, and the ability to support productivity and quality metrics. Skills in organizational communication and confidentiality are essential. Certification as a Medical Assistant is preferred. This role involves liaising with providers and translating between various teams to ensure efficient service delivery.

Qualifications

• Two to four years of relevant work experience in a medical/physician's office preferred.
• Medical Assistant Certification is a plus.
• Two to four years of relevant medical/physician office experience preferred.

Responsibilities

• Support daily provider productivity goals.
• Act as a liaison between providers, support staff, and management.
• Transcribe during visits and huddles.
• Bridge gaps and lead implementations.
• Align services with policies and standard operating procedures.

Skills

Knowledge of basic office equipment

Interpersonal skills

Ability to handle multiple priorities

Comprehension of instructions

Organizational skills

Confidentiality maintenance

Knowledge of Athena EHR

Knowledge of Meditech

Knowledge of GE Centricity

Education

High School Diploma or equivalent

Medical Assistant Certification (a plus)

Tools

Athena EHR

Meditech

GE Centricity

Job description

Medical Practice Resource - CCMA

Summary

The medical practice resource supports the day to day clinical and administrative workflow within the medical practice. This role will support the daily provider productivity goals along with supporting quality metrics and customer service measures. This position acts as a liaison between providers, support staff and management transcribing during visits, huddles, bridging gaps, leading implementations, effectively communicating, and assessing opportunities to ensure continued growth and profitability. The medical practice resource will work with the practice to ensure that CCHP services are aligned with the entity’s policies, processes and standard operation procedures.

Education

High School Diploma or equivalent required.

Licensure

Medical Assistant Certification a plus.

Experience

Two to four years of relevant work experience in a medical/physician’s office preferred.

Skills and Abilities

• Knowledge of basic office equipment including copier, fax machine, and computer.
• Skill in dealing with interpersonal issues and customer relations.
• Ability to handle multiple priorities at once with minimal supervision.
• Ability to comprehend and follow written and verbal instructions.
• Ability to organize and communicate clearly. Ability to maintain confidentiality of patient and employee information.
• Knowledge working with Athena EHR, Meditech, and GE Centricity preferred

Working Conditions, Physical Environment and/or Safety Requirements

General pleasant working environment with little or no distractions or exposure to unpleasant or hazardous elements. Meets all safety training requirements associated with organization. Duties are a combination of extensive mental and manual skills. Manual skills are required such as finger, eye and hand dexterity for such activities as utilization of a computer. May sit at desk much of the day.