Medical Practice Patient Representative (Office Assistant) - NHMP DB Gastroenterology/Digestive[...]

Nuvance Health; Danbury (CT); Hybrid; Full time

Job summary

A leading health care provider is seeking a Medical Practice Patient Representative to provide clerical and administrative support in a gastroenterology office. The role involves managing patient information, scheduling appointments, and ensuring compliance in a professional environment. This full-time position offers a sign-on bonus and a pay rate based on experience, with a mix of on-site and remote work.

Benefits

$500 Sign On Bonus

Qualifications

• 1 year customer-related experience required.
• Preferred: 1+ years of healthcare experience.

Responsibilities

• Ensures accuracy of patient's information, including demographics and insurance.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Collects co-pays and reconciles money for deposit.

Skills

Customer Service

Education

High School Diploma/GED

Job description

Join to apply for the Medical Practice Patient Representative (Office Assistant) - NHMP DB Gastroenterology/Digestive Health - Danbury/Ridgefield role at Nuvance Health.

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Description

$500 Sign On Bonus (External Hires Only)

• This position will work out of Danbury GI until around July 2025, then employees will be required to work out of the new Ridgefield office 2 days per week and remotely 3 days per week.

Job Details

Title: Medical Practice Patient Representative (Clerical Office Assistant) - NHMP Danbury Gastroenterology/Digestive Health - Danbury, CT. Full Time, 40 hours per week, 8-hour shifts between 8:30 am - 5:15 pm, Monday - Friday.

• This position will work out of Danbury GI until around July 2025, then employees will be required to work out of the new Ridgefield office 2 days per week and remotely 3 days per week.

Summary

Provides clerical and administrative support and coordinates the patient care activities for physician practice.

Responsibilities

• Ensures accuracy of patient's information, including demographics and insurance.
• Performs reception of customers and communicates pleasantly and effectively.
• Answers phones, routes calls, takes messages, conveys information, and assures accurate communication.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Reschedules canceled, no-show, tickler appointments.
• Processes record requests, including copying, billing, charging, and recording.
• Collects co-pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Completes audits as assigned.
• Performs intake and processing of medical records and other documentation and correspondence via eFax.
• Presents a professional appearance and image.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Other Information

Education Required: High School Diploma/GED or equivalent

• 1 year customer-related experience required.
• Preferred: 1+ years of healthcare experience.

Pay Rate: $17.72 - $33.48 (Pay per years of relative experience)

EOE, including disability/vets.

Additional Details

• Seniority level: Entry level
• Employment type: Other
• Job function: Health Care Provider
• Industries: Hospitals and Health Care