Medical Practice Manager (Psychiatry) Shrewsbury, NJ

Boston Neurobehavioral Associates; Shrewsbury (NJ); On-site; USD 60,000 - 70,000; Full time

Job summary

An established industry player in behavioral health is seeking a skilled Medical Practice Manager to lead operations in Shrewsbury, NJ. This role involves overseeing appointment management, ensuring patient satisfaction, and maintaining accurate records while providing excellent customer service. The ideal candidate will demonstrate strong leadership and organizational skills, with a background in healthcare or medical fields. Join a team that values work-life balance, offering flexible scheduling and competitive compensation, including medical benefits and generous PTO. If you are passionate about improving patient experiences and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Strong work-life balance

Schedule flexibility

Market leading compensation

Medical insurance

Vision insurance

Dental insurance

401k with matching

HSA

Generous PTO plan

Paid holidays

Qualifications

• Experience in healthcare or medical fields is essential.
• Strong leadership and organizational skills are required.

Responsibilities

• Manage patient appointments and ensure efficient clinician utilization.
• Handle financial transactions and maintain patient confidentiality.

Skills

Leadership

Organizational Skills

Communication Skills

Healthcare Experience

Managerial Experience

Job description

Medical Practice Manager (Psychiatry) Shrewsbury, NJ

Established in 1998, Boston Neurobehavioral Associates provides comprehensive outpatient behavioral health and psychiatric care to all ages. In order to best serve the Greater Boston area, we have practices across Massachusetts, Florida, Rhode Island, Illinois, New Jersey & Maryland.

We are looking for an experienced Practice Manager to join our team in Shrewsbury, NJ.

Qualifications:

• Previous experience in healthcare or other medical fields
• Experience in a managerial role
• Strong leadership qualities
• Strong organizational skills
• Excellent written and verbal communication skills

Daily Activities of Practice Manager:

• Appointment Management:
  • Schedule patient appointments, ensuring efficient utilization of clinicians’ time.
  • Make reminder calls to patients, informing them about upcoming appointments and providing any necessary instructions.
  • Inform patients about any delays or waiting times, ensuring their comfort and satisfaction.
• Patient Information and Records:
  • Obtain patients’ addresses, contact details, insurance information, and medical histories accurately and confidentially.
  • Update and verify patient information at each visit, ensuring data accuracy and compliance with privacy regulations.
  • Assist patients in completing patient history forms, consent forms, and payment contract forms when required.
• Financial Transactions:
  • Receive and process cash and credit card payments for medical services rendered, ensuring accuracy and maintaining patient confidentiality.
  • Review patient accounts, identify delinquent accounts, and follow up to collect overdue payments.
  • Coordinate with the billing department to address any billing or insurance-related concerns raised by patients.
• Customer Service:
  • Answer patient inquiries or complaints promptly and professionally.
  • Investigate and resolve patient concerns or direct them to the appropriate medical staff member for assistance.
  • Follow up with patients to ensure their inquiries or complaints have been satisfactorily resolved.
  • Demonstrate empathy and compassion when speaking and interacting with patients, ensuring their comfort and well-being throughout their experience.
• Administrative and Clerical Support:
  • Perform general administrative tasks such as filing paperwork, organizing documents, and maintaining office supplies.
  • Assist in maintaining electronic and paper records, ensuring their accuracy and accessibility.
  • Collaborate with other team members to support the overall functioning of the office.

What We Offer:

• Strong work-life balance
• Schedule flexibility
• W2 employed position
• Market leading compensation and great benefits (medical, vision, dental insurance, 401k with matching, HSA)
• Monday through Friday work schedule
• Generous PTO plan, sick time, and paid holidays
• No weekends
• Job Types: Full-time, Part-time
• Salary Range: $60,000 - $70,000