Medical Practice Coordinator - Santa Monica Orthopaedic & Sports Medicine Group

National Medical Association; California (MO); On-site; Full time

Job summary

An established industry player is seeking a Medical Practice Coordinator to enhance patient care in a dynamic clinical environment. This role involves supporting physicians with administrative tasks, managing appointment schedules, and ensuring the smooth operation of patient care. The ideal candidate will have a strong background in healthcare settings, excellent communication skills, and a commitment to providing high-quality service. Join a team dedicated to improving healthcare delivery and making a positive impact on patients' lives through compassionate care and efficient operations.

Qualifications

• 1+ years experience in a medical setting or meet education minimum requirements.
• Preferred: Vocational/Technical diploma in Medical Assistant.

Responsibilities

• Support physicians' clinical and administrative practices.
• Manage patient care flow and assist with appointment scheduling.
• Ensure patient medical records are available for physician review.

Skills

Patient Care

Appointment Scheduling

Medical Records Management

Basic Life Support (BLS)

Communication Skills

Education

High school diploma/GED

Associate's degree/college diploma

Bachelor's degree

Vocational/Technical diploma in Medical Assistant

Tools

Electronic Medical Records (EMR)

Job description

The Medical Practice Coordinator provides support services to the individual practice of each specific physician through daily monitoring/assessment of patients, physicians, clinic, administrative needs and/or requirements/regulations/policies and procedures of the Orthopedic/Physical Medicine clinic. The Coordinator assists the physician with the delivery of healthcare and manages the flow of patient care. They will also be trained and can be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information and assist with surgery/procedure scheduling when needed.

Duties and Responsibilities:

• Provides support to the physicians' clinical and administrative practices in coordination with the Operations Supervisor.
• Schedules procedures including pre-operative and post-operative appointments when needed. Coordinates medical clearance and additional testing for the scheduled procedure.
• Creates and/or edits physician schedule template.
• Closes out referrals from the referral work queues for their respective physician to ensure the efficiency of referral processing.
• Works with department managers/supervisors/lead personnel to ensure the efficiency of clinical and administrative operations. Creates and/or modifies operational procedures for the physician.
• Handles incoming calls and CS Link messages appropriately, supervises and manages voicemail and refers callers to other departments as needed, i.e., patient care calls for procedure scheduling, prescription refills, patient questions, etc. Returns calls within 1 business day.
• Assists with rooming patients in acquiring vital signs, weight, and blood pressure as necessary. Reviews current medications and records in EMR. Documents patient history on new patients, and established patients with new conditions, prior to the physician seeing the patient.
• Ensures that patient medical records, including reports and labs (if applicable), (EMR or hard copy) are available for physician's review every single day.
• Cleans examination room after each patient visit per department or Cedars-Sinai protocol (e.g., replacing the paper on the examination table, the pillow covers and all infection prevention standards). Stocks patient room supplies as needed.
• Ensures that the appropriate studies, i.e. x-rays, MRIs, CTs, etc. are available prior to the physician examination of the patient.
• Prepares medication tray with appropriate supplies for injections/aspirations.
• Assists provider during examination/procedure as advised by provider including applying and removing bandages, dressings, sutures, staples, etc.
• Acquires pre-surgery paperwork i.e. orders, pre-operative questionnaire, etc. from patients who are surgical candidates.
• Applies orthopedic appliances. Removes casts, splints and other external devices.
• Assists as a chaperon when needed upon completion of the required Chaperon Training.
• Assists patients in ambulation and transfers.
• Assists with ordering medical supplies.
• Scribes as needed following the established policy guidelines and protocol.

Qualifications

Education:

• High school diploma/GED required. Associate's degree/college diploma required. Bachelor's degree or one (1) year experience in a medical setting preferred.
• Vocational/Technical diploma in Medical Assistant certificate from an accredited educational program highly preferred.

License/Certification:

Basic Life Support (BLS) from American Heart Association or American Red Cross preferred.

Experience:

One (1) year experience in medical setting or meet the education minimum requirements.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars-Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

Req ID: 8814

Working Title: Medical Practice Coordinator - Santa Monica Orthopaedic & Sports Medicine Group

Department: SMOG

Business Entity: Cedars-Sinai Medical Care Foundation

Job Category: Clinical Operations

Job Specialty: Clinical Operations

Overtime Status: NONEXEMPT

Primary Shift: Day

Shift Duration: 8 hour

Base Pay: $23.47 - $35.21