Medical Practice Assistant

Conway-Medical-Center; Conway (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Conway Medical Center in Conway, SC is seeking a Medical Practice Assistant to support administrative functions in a physician's office. You will deliver excellent customer service while maintaining electronic medical records and coordinating appointments, insurance verification, and authorizations.

The role requires at least two years in customer service/clerical work, a high school diploma, and familiarity with office software. Certification in CBCS/CMAA/CRMA is preferred but not mandatory.

Qualifications

• Two years of customer service/administrative clerical experience.
• Front desk healthcare experience preferred.
• CBCS Certification preferred.
• CMAA Certification preferred.
• CRMA certification or Billing/Coding Certification preferred.
• High school diploma required.
• Assessment of overall credit worthiness by review of a consumer credit report is required.

Responsibilities

• Greet patients and accompanying family members with exemplary customer service.
• Schedule patient appointments, adjust for emergencies, verify insurance and authorization, and maintain electronic medical records.
• Assist with billing for the physicians’ offices, including insurance claims, data collection, medical billing and coding, collections, and AR/AP.
• Collaborate with colleagues, physicians, department heads, and leadership.
• Utilize strong organizational and communication skills and proficiently use Microsoft Office tools.
• Complete duties needed to support the office operations and accuracy of claims.

Skills

Customer service

Administrative support

Communication skills

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Internet Explorer

PowerPoint

Job description

Conway Medical Center · CMC Endocrinology PNS

Conway , SC

Full Time , Primarily 1st Shift- Days , 80

Posted 08/17/2026

Position Summary:

The Medical Practice Assistant (MPA) will assist with the administrative functions in a physician’s office. The MPA is responsible for providing exemplary customer service and consistently practicing CMC’s core values of excellence, compassion, healing, teamwork, stewardship, innovation, and integrity.

Qualifications:

Assessment of overall credit worthiness by review of a consumer credit report is required.

Education

High school diploma required.

Experience

Two (2) years previous customer service/administrative clerical experience required.

Prior experience working front desk operations in healthcare preferred.

Licensure/Certification/Registration

Insurance Billing and Coding Specialist (CBCS) Certification preferred.

Medical Administrative Assistant (CMAA) Certification preferred.

CRMA certification or Billing/Coding Certification preferred.

Duties & Responsibilities:

Greet all patients and their accompanying family members when applicable and provide exemplary customer service.

Responsible for scheduling patient’s appointments, adjust scheduling for emergency cases, obtaining insurance verification and authorization, and updating and maintaining electronic medical records.

Assist with the billing for physicians’ offices, such as processing insurance claim forms, patient and insurance billing data gathering, medical billing and coding, collections, and accounts receivable and payable.

Work effectively and collaboratively with colleagues, physicians, department heads, and leadership members.

Effectively utilize strong organizational skills.

Consistently display effective verbal and written communication skills.

Proficient use of Microsoft Outlook, Word, Excel, Explorer, and PowerPoint.

Remain calm and professional in all situations.

Each employee who participates in the coding, billing or claims submission process, from the initial receipt of a physician order to the receipt of payment for services, shall accurately and honestly perform his/her functions to ensure that accurate claims are submitted, and the organization retains only those funds to which it is legally entitled.

Part of a centralized medical office and will complete any duties needed to help the office function for which the employee is competent.