Medical Operations Lead - Launch Readiness & Strategy

Satsuma Pharmaceuticals, Inc.

United States

On-site

USD 255,000 - 295,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Healthcare & Dependent Care FSA

Employee Assistance Program (EAP)

401(k) Savings Plan

Long-term Incentive Plan

Life Insurance

Accident & Disability Insurance

Telemedicine

Generous Paid Time Off

Company Holidays

Job summary

Satsuma Pharmaceuticals is seeking a Senior Director of Medical Operations to lead the operations backbone of Medical Information, medical review, publications, independent medical education, and grants oversight in support of AtzumiTM launch readiness in the United States.

You will own the design and ongoing management of Medical Affairs systems, partner with IT and other functions, and drive compliant scientific communication and performance reporting across Medical Affairs activities.

Qualifications

Bachelor’s degree required; advanced degree preferred.
8+ years in pharma/biotech with Medical Affairs operations experience.
3+ years leading cross-functional teams and external partners.
Experience designing and managing Medical Affairs systems/workflows with IT.
Experience supporting US product launch readiness and launch infrastructure.
Experience managing Medical Information delivery models and workflows.
Financial and business planning experience including budgets and forecasting.
Strong program management, analytics, and process improvement skills.
Working knowledge of US Medical Affairs requirements and standards.
Strong communication, scientific literacy, and cross-functional collaboration.
Neurology/headache experience preferred.
Demonstrated integrity, accountability, adaptability, collaboration.
Ability to develop and articulate organization-wide Medical Affairs strategy.

Responsibilities

Lead Medical Information ops and workflows for publications, education, grants, and systems.
Partner with Scientific Communications on content strategy and governance.
Develop and lead Medical Affairs operations organization and leadership.
Own Medical Information strategy: inquiry intake, triage, responses, and launch readiness.
Provide strategic direction to ensure compliance and business success.
Manage external partners; define scopes, budgets, and handoffs.
Support recruitment, onboarding, and development of Medical Affairs talent.
Establish and manage delivery model, training, and capacity planning.
Oversee scientific review workflows and content accuracy with key stakeholders.
Coordinate congress logistics and field leadership engagement planning.
Oversee system requirements, testing, training, data quality, and change control.
Manage documentation for review committees and medical input coordination.
Align priorities with VP Medical Affairs and other functions.
Cascade company-wide Medical Affairs policies and SOPs; monitor budgets and milestones.
Ensure compliance with healthcare regulations and escalation procedures.
Identify and lead additional responsibilities as business needs evolve.