Medical Office Technician - Community Care Clinic - Flex/PRN

Carilion Clinic; Roanoke (VA); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Medical Office Technician in a dynamic community care clinic. This role offers a blend of clinical and administrative responsibilities, ensuring a positive experience for patients while performing critical lab tasks. You'll be part of a mission-driven team that values innovation and collaboration, working in a supportive environment that prioritizes your professional growth. With flexible working arrangements and a commitment to employee well-being, this position is perfect for those looking to make a meaningful impact in healthcare.

Benefits

Employer Funded Pension Plan

Flexible Work Arrangements

Remote Work Options

Paid Time Off

Onsite Fitness Studios

Health and Wellness App Access

Childcare Discounts

Continued Education and Training

Qualifications

• High school diploma or equivalent required.
• One year experience in physician office laboratory preferred.

Responsibilities

• Provides day to day staffing in an outpatient clinic setting.
• Performs waived and other testing in-house based on training.
• Maintains laboratory equipment and ensures safety regulations.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Dexterity

Organizational Skills

Medical Terminology Knowledge

Education

High School Diploma or Equivalent

Tools

Electronic Medical Record Systems

Job description

Select how often (in days) to receive an alert:

Medical Office Technician - Community Care Clinic - Flex/PRN

Employment Status: Flex

Shift: Day

Facility: Community Care Clinic

Requisition Number: 152439

How You’ll Help Transform Healthcare:

Community Care is a hybrid practice, blending elements of an urgent care with those of a family medicine clinic. Most patients are seen by appointment with some walk-in capability. The clinic is open Monday-Friday, 8:00am to 5:30pm.

Provides day to day staffing in an outpatient clinic setting, both clinically and administratively, depending on the need of the practice. Accountable for performing all responsbilities of the HAA as well as clinical assistant responsibilities as appropriate based on training, education, and competency.

• Creates a positive experience for our patients by welcoming and assisting the patient as they move throughout the clinic.
• Performs HAA job duties, as detailed in the HAA job description.
• Performs Clinical Assistant job duties, as detailed in the Clinical Assistant job description.
• Performs waived and other testing inhouse based upon equipment available, documented training and competency.
• Must be able to maintain laboratory without supervision.
• Obtains patient specimen using appropriate equipment and technique.
• Verifies patient identification and order ensuring accuracy.
• Reviews pertinent patient history associated with blood draws.
• Assess most appropriate blood draw site, selecting gauge needle, site preparation and appropriate pressure after venipuncture.
• Observes safety regulations and universal precautions in collection, processing, and disposal of laboratory specimens.
• Prepares samples for transport to reference laboratories ensuring all specimens are properly labeled and order matches specimen.
• Reports abnormal or critical results to the appropriate physician/ACP or clinical team member.
• Cleaning, maintaining, performing QC's and calibrating laboratory equipment within the practice and as appropriate to education and training. Reports equipment malfunctions to the practice manager or designee. Maintains required COLA and CLIA documents.
• Maintains neat, clean and well stocked work area; assist with ordering, dating, and sorting laboratory supplies.

What We Require:

Education: High school diploma or equivalent required.

Experience: One year experience in physician office laboratory preferred.

Licensure, certification, and/or registration:

Phlebotomy certification required at time of hire or within one year from date of hire; certified nursing assistant preferred by some practices.VC will require employee to obtain federal drug screen collector credential and federal breath alcohol technician certification within 6 months of hire.

Life Support: AHA BLS-HCP required within first 90 days of hire.

Other Minimum Qualifications: Effective interpersonal, communication, and team-work skills required. Must have keen attention to detail, superb dexterity and eye-hand coordination. Must be organized and self-motivated. Must become proficient in use of electronic medical record, clinical and clerical office procedures and equipment. Clerical, medical terminology knowledge preferred.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Requisition Number: 152439
Employment Status: Flex
Location: Community Care Clinic
Shift: Day
Shift Details: Monday through Friday from 8:00 am to 5:30 pm; 2 days per week
Recruiter: JAMIE S RATLIFF
Recruiter Email: [e-mail]
For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status.
Carilion Clinic is a drug-free workplace.

What matters to you is important to us—like benefits, rewards, and resources to improve your life.Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Flexible Work Arrangements/Schedules
• Remote Work Options
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.

Carilion Clinic is an equal opportunity employer. We embrace a diverse workforce and provide equal employment opportunities to all qualified candidates without regard to Race, Color, Religion, Sex, National Origin, Protected Veterans status, Disability, Sexual Orientation or Gender Identity. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.