Medical Office Support, Pendleton Urgent Care

Praxis Health; Pendleton (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision with discounts

401(K) with employer match

Paid Time Off

Free clinical diagnostic lab testing

Job summary

Praxis Health is hiring for the role of Medical Office Support at Pendleton Urgent Care. The ideal candidate will have experience in customer service and a strong understanding of medical office operations. Responsibilities include scheduling patients, maintaining patient records, and handling clerical duties.

This position offers competitive benefits including medical, dental, and vision coverage, a 401(K) plan with employer match, and paid time off.

Qualifications

• Minimum 1 year of medical front office experience in a high-volume setting.
• Excellent customer service and communication skills.
• Proficiency with EHR systems and strong attention to detail.

Responsibilities

• Greet, screen, and schedule patients.
• Input patient information into electronic health records.
• Perform clerical duties related to clinical service.

Skills

Customer service skills

Proficiency with electronic health record systems

Strong understanding of medical terminology

Excellent communication skills

Multitasking skills

Education

High school diploma or GED

Job description

Pendleton, OR

Pendleton Urgent Care, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills.

Schedule

Monday–Friday, 7:30 AM–6:30 PM; Saturday–Sunday, 9:00 AM–5:00 PM; Schedule varies week to week.

Essential Job Functions

• Greet, screen, and schedule patients.
• Input patient information into electronic health records and other support services platforms.
• Perform clerical duties related to clinical service, including correspondence, routine medical administrative inquiries, and maintaining patient records.
• Answer and screen telephone communication, relay messages, questions, and other relevant information between patients and clinical team.
• Obtain, verify, and update patient information and provide support services to patients and medical staff.
• Assist in medical record maintenance, including retrieval and dispatch to offices and individuals per state and federal laws.
• Ensure scheduling accuracy and efficient use of provider and patient time.
• Contribute to internal communication via multiple software programs and maintain office files and systems.
• Assist in the care and maintenance of office equipment.
• Perform medical receptionist duties as necessary.

Benefits

• Medical, Dental, Vision with In-Network & Custom Network discounts
• 401(K) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in-house

Minimum Qualifications

• High school diploma or GED.
• Minimum 1 year (preferred 2+ years) of medical front office experience in a high-volume setting.
• Strong understanding of medical terminology and insurance processes.
• Excellent customer service, communication, and multitasking skills.
• Proficiency with electronic health record (EHR) systems.
• High attention to detail and ability to maintain patient confidentiality.
• Reliable, punctual, and able to work effectively both independently and as part of a team.

General Physical Requirements

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Stress can be triggered by multiple staff demands and deadlines.

Work is performed in an office environment. Involves frequent contact with staff and patients.

Equal Employment Opportunity

As set forth in Praxis Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.