Medical Office Supervisor - OBGYN

Henry Ford Health System; Michigan; On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic office manager to lead operations at multiple Women's Health clinics. This role involves enhancing customer relations, supervising staff, and implementing quality assurance initiatives. The ideal candidate will have previous leadership experience, strong communication skills, and proficiency in tools like Excel and Kronos. Join a forward-thinking organization dedicated to providing excellent healthcare services while managing multiple projects with attention to detail. If you are ready to make a significant impact in a collaborative environment, this opportunity is for you.

Qualifications

• 5-7 years of experience in a physician's office demonstrating leadership.
• Strong verbal and written communication skills are essential.

Responsibilities

• Oversee day-to-day operations at four Women's Health clinics.
• Supervise office staff and implement quality assurance initiatives.

Skills

Leadership Experience

Excel

Kronos

Communication Skills

Professionalism

Education

Associates Degree

60 Credit Hours

Tools

Computer Systems

Office Equipment

Job description

Reporting to the Group Practice Director/Manager with oversight from the Department of Business Office and Nursing Leadership, this role is responsible for the day-to-day office practice operations at four Women's Health clinics in the Macomb market. Provides services necessary to enhance customer relations by responding to patients' needs. Supervises office staff and oversees orientation and training. Implements new quality assurance initiatives and monitors outcomes to maintain/sustain improvement. Responsible for operationalizing strategic initiatives as necessary to support Medical Group Strategy.

From the Hiring Manager: Previous leadership experience, skilled in Excel, experience with Kronos, ability to learn new systems, strong communication skills, and professionalism needed.

EDUCATION/EXPERIENCE REQUIRED: Associates Degree or a minimum of 60 credit hours at an accredited institution is required. Approximately five to seven years of progressively more responsible work experience in a physician’s office to demonstrate leadership abilities necessary to coordinate activities and associates within a medical office. Communication skills, verbal and written, and interpersonal skills necessary to instruct and communicate with a wide variety of individuals. Working knowledge of computer systems, software programs, and office equipment. Working knowledge of recent trends in healthcare and government regulations. Ability to maintain confidentiality of sensitive patient and practice information. Ability to manage multiple projects with attention to detail. Requires frequent periods of standing, walking, and sitting with occasional bending, stooping, and stretching. Requires full range of body motion.

Additional Information:

• Organization: Henry Ford Macomb Hospital
• Department: OB_Gyn Administration - HFMH
• Shift: Day Job
• Union Code: Not Applicable