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An established industry player in healthcare is seeking a dynamic leader to oversee operations at multiple Women's Health clinics. This role involves enhancing customer relations, supervising staff, and implementing quality assurance initiatives to ensure the highest standards of care. The ideal candidate will possess strong leadership and communication skills, with a proven track record in a medical office environment. Join a dedicated team that prioritizes the health and well-being of its members while providing a comprehensive range of healthcare services across Michigan. This is an exciting opportunity to make a meaningful impact in the community.
Reporting to the Group Practice Director/Manager with oversight from the Department of Business Office and Nursing Leadership is responsible for the day-to-day office practice operations at four Women's Health clinics in the Macomb market. Provides services necessary to enhance customer relations by responding to patient's needs. Supervises office staff and oversees orientation and training. Implements new quality assurance initiatives and monitors outcomes to maintain/sustain improvement. Responsible for operationalizing strategic initiatives as necessary to support Medical Group Strategy.
From the Hiring Manager: "Previous leadership experience, skilled in Excel, experience with Kronos, ability to learn new systems, strong communication skills and professionalism needed."
EDUCATION/EXPERIENCE REQUIRED: Associates Degree or a minimum of 60 credit hours at an accredited institution is required. Approximately five to seven years of progressively more responsible work experience in a physician’s office in order to demonstrate leadership abilities necessary to coordinate activities and associates within a medical office. Communication skills, verbal and written, and interpersonal skills necessary in order to instruct and communicate with a wide variety of individuals. Working knowledge of computer systems, software programs and office equipment. Working knowledge of recent trends in healthcare and government regulations. Ability to maintain confidentiality of sensitive patient and practice information. Ability to manage multiple projects with attention to detail. Requires frequent periods of standing, walking and sitting with occasional bending, stooping and stretching. Requires full range of body motion.
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail.
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.