Medical Office Specialist II

Community-Healthcare-Network-Inc-; New York (NY); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Growth and development opportunities

Supportive team culture

Job summary

Community Healthcare Network (CHN) is seeking a Medical Office Specialist II to manage center operations, including registration, medical records, billing, and appointment schedules at our Crown Heights center in Brooklyn, NY. This full-time role supports patient access and insurance verification in a busy healthcare environment.

The MOS ensures accurate data capture in the Practice Management System, performs financial assessments, and helps coordinate patient care by maintaining organized

Qualifications

• High School diploma or equivalent.
• 2 years of related healthcare experience.

Responsibilities

• Greet patients and provide basic orientation to the center and all available services.
• Check-in and screen all patients to determine their insurance.
• Obtain accurate and complete personal information from the patient for registration and enter into the PMS.
• Monitor the ECW office visits screen to ensure timely processing and checkout.
• Verify patients' insurance and perform financial assessments for new and established patients as needed.
• Maintain appointment schedules, confirm patient appointments, and follow up on missed appointments.
• Collect co-payment fees, track payments and open balances.

Skills

Healthcare experience

Education

High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Office Specialist II

Full Time Crown Heights, Brooklyn, NY, US

3 days ago Requisition ID: 3642

Salary Range: $42,306.08 To $44,230.59 Annually

Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services. Our network is made up of 14 federally qualified health centers throughout Brooklyn, the Bronx, Queens, and Manhattan, along with a fleet of mobile vans that bring health services to underserved people in need throughout New York City. We provide judgment-free, high-quality healthcare, without regard to race, religion, orientation, gender identity, immigration status or ability to pay. We turn no one away.

WHO WE ARE:

Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services.

Our network is made up of 14 federally qualified health centers throughout Brooklyn, the Bronx, Queens, and Manhattan, along with a fleet of mobile vans that bring health services to underserved people in need throughout New York City. We provide judgment-free, high-quality healthcare, without regard to race, religion, orientation, gender identity, immigration status or ability to pay. We turn no one away.

WHAT WE OFFER:

Growth and development:Access to various healthcare professionals and benefits to deepen understanding and interest in the various disciplines involved in community health programming.

Supportive Team culture:Be a part of an interdisciplinary environment where your ideas and work are valued and encouraged.

Comprehensive benefits: Including health, dental and vision insurance, retirement plans, employee assistance programming and more.

POSITION SUMMARY:

The Medical Office Specialist (MOS) is a multi-functional position and is a key member of the health team. This position is responsible for center operational activities, such as registration, medical records management, billing, maintaining appointment schedules and verifying insurance and data collection. Major scope of responsibilities will depend on needs of health center.

JOB FUNCTION:

Responsibilities include, but are not limited to:

• Greet patients and provide basic orientation to the center and all available services.
• Check-in and screen all patients to determine their insurance.
• Obtain accurate and complete personal information from the patient as required for registration and enters into the Practice Management System (PMS).
• Monitors the ECW office visits screen to assure patients are processed and checked out timely.
• Verify patients’ insurance. Performs a financial assessment of all new patients and reassessment of established patients on a six-month basis, as needed. Assists in the preparation of applications for public entitlements and facilitates the approval process. Assists with re-certification, as needed.
• Keeps track of appointment schedules, makes and confirms patient appointments and follows up on missed appointments and documents in the PMS system.
• Collects co-payment fees, tracks payments and open balances.
• Responds to written and telephone inquiries regarding billing information, researches accounts for incorrect charges, missing cash payments, corrects financial levels and adjusts accounts to reflect changes.
• Answer multiple telephone calls appropriately and follows up on return calls.
• Assists with data collection and report preparation.
• Maintains inventory of the equipment stock and supplies.
• Scanning of medical records documentation/reports.

WHAT WE LOOK FOR:

• High School diploma or equivalent
• 2 years of related healthcare experience