Medical Office Specialist

HCA Healthcare; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Education assistance

Job summary

The Frist Clinic, part of HCA Healthcare in Nashville, is seeking a Medical Office Specialist to provide clerical support and ensure high-quality, efficient patient care. This full-time position features daytime hours, with no nights, no weekends, and no holidays.

You will greet patients at the reception, answer phones, schedule and reschedule appointments, verify insurance, document demographics, manage registrations, file records, and handle billing activities while upholding our Code of

Qualifications

• Minimum 1–3 years in medical office preferred.
• High School Diploma or GED required.
• Experience with an EHR system preferred.

Responsibilities

• Answer phones and greet patients at the reception desk.
• Schedule and adjust patient appointments.
• Register patients and document demographics.
• Verify insurance information.
• File and retrieve medical records.
• Handle copying and faxing duties.
• Collect co-pays and process payments.
• Enter charges and balance daily activity.
• Adhere to Code of Conduct and Mission statements.
• Perform additional duties as needed.

Skills

Customer service

Phone front desk

EHR experience

Education

High School Diploma

Tools

EHR software

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Medical Office Specialist today with The Frist Clinic.

Job Summary And Qualifications

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays

Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

What you will do in this role:

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

What Qualifications you will need:

• One to Three years of experience in a medical office setting is preferred
• High School Diploma or GED Required
• Experience using an EHR system is highly preferred
• Experience working in specific specialty is preferred

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Physician Services Group

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. “The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.”- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.