Medical Office Specialist

Universal Hospital Services Inc.; Laredo (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Retention Bonus Program

Loan Forgiveness Program

Generous Paid Time Off

Excellent Medical, Dental, Vision and

401(K) with company match

Job summary

Laredo Physicians Group (LPG), affiliated with Universal Health Services, is seeking a Medical Office Specialist to manage front desk operations and patient flow. You will register patients, collect co-pays, schedule visits, and handle billing while maintaining confidentiality and professional conduct.

The role requires familiarity with medical terminology, strong organization and communication skills, and the ability to handle interruptions calmly in a busy medical office environment.

Qualifications

• High School Diploma or equivalent required.
• Completion of an accredited Medical Office Specialist/Medical Assistant program preferred.
• Medical terminology knowledge required.
• Experience with patient check-in and check-out per clinic protocol.

Responsibilities

• Front desk coverage for registration and check-in.
• Collect co-pays and schedule appointments.
• Bill patients and scan records into EMR.
• Prepare and manage reports and correspondence.

Skills

Medical terminology

Communication

Organization

Confidentiality

Problem solving

Education

High School diploma

MOS/MA program

Medical Assistant certification (preferred)

Tools

EMR software

Job description

Responsibilities

ABOUT LAREDO PHYSICIANS GROUP

Laredo Physicians Group (LPG) providers take pride in delivering high-quality care for our community. Our offices offer primary care and various specialty services. LPG is committed to providing superior quality healthcare services while demonstrating professionalism and service excellence to ensure a great patient experience. Our physicians are well experienced, and with diverse backgrounds, they share a passion for serving the healthcare needs of families. LPG is affiliated with Doctors Hospital of Laredo, whose care network encompasses two freestanding emergency rooms, and an outpatient clinic with ancillary and surgical services.

Website: www.laredophysiciansgroup.com

The Medical Office Specialist (MOS) is responsible for front desk coverage for the medical practice which includes registration, check-in, collecting co-pays, scheduling appointments, billing patients, and scanning records into EMR, reports, and correspondence. The MOS possesses medical terminology knowledge, organization and communication skills, ability to adapt to flexible work schedules and frequent interruptions, and professional appearance, all while maintaining a calm disposition, problem solving, and decision-making skills. Reliable, tactful, honest and discreet in maintaining confidentiality at all times. Must be able to carry out specific assignments to successful conclusion.

Job Duties/Responsibilities

• Assist with daily clerical operations, including answering multi-phone lines and making copies of documents as necessary.
• Accurately files patient charts; including scanning documents into files as necessary.
• Schedules patient appointments as necessary, return visits and Specialists.
• Pre-authorize prescriptions and clinical tests (CT, MRI, Ultrasound, etc.) as necessary.
• Other Duties as assigned.

Benefit and Rewards Highlights

• Retention Bonus Program if offered.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500®corporation, annualrevenuesduring2025were $17.4billion. In 2026,UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, waslisted in Forbes ranking of America’s Largest Public Companies.

Headquarteredin King of Prussia, PA, UHS has approximately101,500employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services locatedin 40U.S.states, Washington, D.C., Puerto Rico and the United Kingdom.For additional information visit www.uhs.com.

Qualifications

Requirements

• High School Diploma or equivalent required
• Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred
• Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred.
• Familiarity with medical terminology required
• Experience with patient check-in and check-out process (according to clinic protocol)

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.