Medical Office Specialist

HCA Healthcare, Inc.; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off (PTO)

401(k) plan with match

Education support

Job summary

Pediatric Specialists of Houston, part of HCA Healthcare, seeks a Medical Office Specialist for a full-time, Monday–Friday days role with no nights, weekends, or holidays. Join a collaborative team dedicated to high-quality, patient-centered care in a busy pediatric practice.

You will manage reception, scheduling, billing, insurance verification, and patient communications while maintaining compliance with all policies and the organization’s Mission and Value Statement.

Qualifications

• Less than one year of experience is required; one to three years of experience is preferred.

Responsibilities

• Operate reception desk, answer phones, greet patients and providers.
• Schedule, cancel, and reschedule appointments.
• Check in patients and document registration accurately.
• Verify insurance and patient demographics.
• File and retrieve medical records/files.
• Handle copying and faxing duties.
• Collect co-pays and process payments as applicable.
• Enter charges and balance the day in the system.
• Adhere to Code of Conduct, Mission and Value Statement.

Skills

Customer service

Phone etiquette

Scheduling

Billing

Documentation

Job description

Do you want to join an organization that invests in you as a Medical Office Specialist? At Pediatric Specialists of Houston, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays

Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

What you will do in this role:

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day in the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.
• Must read, understand, and adhere to all Physician Services policies and procedures.
• Practice and adhere to the Code of Conduct and Mission and Value Statement.
• Practices certified as Patient Center Medical Home include these additional job duties:
• Coordinates continuity of patient care with external healthcare organizations and facilities and referrals from the primary care provider to a specialty care provider.
• Participates on a team for data collection, health outcomes reporting, audits and programmatic evaluation related to Patient Centered Medical Home.

What Qualifications you will need:

• Less than one year of experience is required, one to three years of experience is preferred.

Benefits

Pediatric Specialists of Houston, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcares 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Good people beget good people. - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.