Medical Office Specialist

HCA Healthcare; Augusta (GA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work – PTO & disability

401(k) Plan with company match

Education support

Fertility & family building benefits

Job summary

HCA Healthcare’s Augusta Health Specialists seeks a Medical Office Specialist to manage front-desk duties, scheduling, and patient intake. You will verify insurance, document demographics, and support daily office operations to ensure high-quality patient care.

The role emphasizes accuracy, teamwork, and adherence to the organization’s values, with opportunities to grow within a large healthcare system.

Qualifications

• 1–3 years of medical office experience preferred.
• High School Diploma or GED required.
• Experience using an EHR system preferred.
• Experience in a specific medical specialty preferred.

Responsibilities

• Greet patients at the reception desk and answer phones.
• Schedule, cancel, and reschedule appointments.
• Check in patients and document registrations.
• Verify insurance and patient demographics.
• File and retrieve medical records.
• Copy and fax documents.
• Collect co-pays and process card payments.
• Enter charges and balance daily transactions.
• Adhere to Code of Conduct and Mission and Values.
• Perform additional duties as required.

Skills

1-3 years exp

Education

High School Diploma

GED

Tools

EHR system

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Medical Office Specialist today with Augusta Health Specialists.

Job Summary and Qualifications

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays

Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

What you will do in this role:

Work at the reception desk, answer phones, greet and communicate with patients and providers.

Scheduling, canceling, and rescheduling patient appointments.

Checking in patients and properly documenting registration.

Insurance verification and verification of patient demographics.

Filing and retrieving medical records/files.

Copying and faxing duties.

Collecting co-pays and cash from patients, getting authorization on credit cards.

Entering charges, payments, and balancing the dayonthe computer.

Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.

Perform other duties as required.

What Qualifications you will need:

Oneto Threeyearsof experience in a medical office setting is preferred

High School Diploma or GED Required

Experience using an EHR system is highly preferred

Experience working in specific specialty is preferred

Benefits

Augusta Health Specialists, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.”- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.