Medical Office Specialist

HCA Healthcare; Asheville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Tuition assistance

Paid time off

Job summary

Asheville Ortho - Mission Main, part of HCA Healthcare, is seeking a Medical Office Specialist for a day-shift role in Asheville, NC. You will manage front-d desk tasks, scheduling, insurance verification, and patient registration to ensure efficient, high-quality patient care.

Successful candidates typically have 1–3 years of medical office experience, a high school diploma or GED, and familiarity with EHR systems. This role offers comprehensive benefits and a supportive team environment.

Qualifications

• 1–3 years of experience in a medical office setting preferred.
• High School Diploma or GED required.
• Experience with an EHR system preferred.
• Experience in a specific specialty preferred.

Responsibilities

• Staff at the reception desk, answer phones, greet patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and document registration.
• Verify insurance and patient demographics.
• File and retrieve medical records/files.
• Copy and fax documents.
• Collect co-pays and process credit card payments.
• Enter charges and balance daily transactions.

Skills

Patient communication

Scheduling

Education

High School Diploma or GED

Tools

EHR system

Medical office software

Job description

Do you have the career opportunities as a(an) Medical Office Specialist you want with your current employer? We have an exciting opportunity for you to join Asheville Ortho - Mission Main which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays

Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

What you will do in this role:

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

What Qualifications you will need:

• One to Three years of experience in a medical office setting is preferred
• High School Diploma or GED Required
• Experience using an EHR system is highly preferred
• Experience working in specific specialty is preferred

Benefits

Asheville Ortho - Mission Main, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value‑added solutions to assist physicians in providing high-quality, patient‑centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.