Medical Office Scheduler & Records Clerk

LTSI - Laredo Technical Services, Inc.; Bethesda (MD); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health

Job summary

Laredo Technical Services, Inc. (LTSi) is seeking a Medical Office Clerk at Walter Reed National Military Medical Center in Bethesda, MD. The role provides clerical/administrative support, schedules appointments in MHS GENESIS, and acts as a medical records technician.

Responsibilities include calling patients to schedule and reschedule, maintaining inpatient/outpatient records, ensuring regulatory compliance, and providing excellent customer service. Must be a US citizen with strong ethics.

Qualifications

• High School diploma or GED required.
• Experience with medical office scheduling preferred.
• Excellent telephone etiquette and customer service.

Responsibilities

• Schedule appointments in MHS GENESIS for primary and specialty care.
• Call patients to schedule, reschedule, and/or cancel appointments.
• Maintain inpatient/outpatient medical records and ensure regulatory compliance.
• Provide information on unit policies and routing to appropriate clinics.

Skills

Clerical skills

Scheduling appointments

Medical records handling

Customer service

Communication skills

English proficiency

Education

High School diploma or GED

Tools

MHS GENESIS

DEERS

Electronic health records

Job description

Laredo Technical Services, Inc. (LTSi) is seeking a Medical Office Clerk at Walter Reed National Military Medical Center in Bethesda, MD. The role provides clerical/administrative support, schedules appointments in MHS GENESIS, and acts as a medical records technician.

Responsibilities include calling patients to schedule and reschedule, maintaining inpatient/outpatient records, ensuring regulatory compliance, and providing excellent customer service. Must be a US citizen with strong ethics.