Medical Office Representative Float-PRN

adventhealth; La Grange (IL); On-site; USD 27,000 - 43,000; Full time

Job summary

AdventHealth in Greenwood Village, CO is seeking a friendly medical front office associate to welcome patients, verify and update insurance, billing, and demographics, and process forms into our systems.

You will help maintain a smooth operational flow by communicating patient status to the team, guiding patients on test locations and patient portal usage, and collecting co-pays. A high school diploma is required, with 1+ year front office experience preferred.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of medical front office experience preferred.
• Demonstrated ability to communicate in English to carry out job requirements.
• Ability to operate a computer, copier, fax, and scanner.
• Ability to establish and maintain effective working relationships with patients and staff.
• Ability to sort and file materials alphabetically or numerically.
• Ability to request and collect co-pays and outstanding balances.

Responsibilities

• Welcomes patients and verifies/updates insurance, billing, and demographics.
• Maintains smooth operations by communicating patient status to team members.
• Communicates with patients in person and by phone to meet needs promptly.
• Provides education to patients regarding test locations and patient portal usage.
• Requests co-pays and/or outstanding balances at check-in in a professional manner.

Skills

Communication

Computer skills

Interpersonal skills

Filing

Co-pay collection

Education

High School Diploma or equivalent

Tools

Copier

Fax

Scanner

Computer

Job description

Our promise to you

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

Schedule

PRN

Shift

Day (United States of America)

Address

6061 S Willow Dr

City

Greenwood Village

State

Colorado

Postal Code

80111

Job Description

• Welcomes patients appropriately, accurately updates, verifies, and enters patient information including insurance, billing, and demographics, and processes/scans all forms into appropriate systems.
• Maintains effective operational flow by communicating patients’ status to appropriate team members and keeping patients apprised.
• Communicates in a cordial, professional manner with patients via phone and in person to meet their needs as soon as possible.
• Provides education to patients regarding test locations, patient portal use, and follow‑up non‑clinical actions.
• Requests co‑pays and/or outstanding balances at the time of check‑in respectfully but firmly.

Knowledge, Skills, and Abilities

• Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively to carry out job requirements. [Required]
• Ability to operate a computer, copier, fax, and scanner. [Required]
• Ability to establish and maintain effective working relationships with patients, employees, and others. [Required]
• Ability to sort and file materials correctly by alphabetic or numeric systems. [Required]
• Ability to request and collect co‑pays and outstanding balances. [Required]

Education

• High School Grad or Equiv [Required]

Field of Study

• or equivalent

Work Experience

• 1+ medical front office experience [Preferred]

Additional Information

• N/A

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$19.58 - $31.32

This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.