Medical Office Receptionist & Scheduling Specialist

Berger Health System; Athens (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth in Athens, OH is seeking an Office Specialist to provide reception and clerical support, ensuring smooth patient flow, comfort, and satisfaction. Responsibilities include answering calls, registering patients, verifying insurance, scheduling in the EMR, and coordinating with staff to support operations.

The role emphasizes strong customer service, organization, and computer proficiency, with a 40-hour workweek in a healthcare setting and ongoing professional development opportunities.

Qualifications

• High School or GED required.
• 1-2 years of secretarial experience in health care or medical office, or equivalent training/experience.

Responsibilities

• Greet patients at arrival and complete registration and insurance verification.
• Handle multi-line phone system and direct calls to appropriate staff.
• Schedule patient appointments in the EMR and ensure data accuracy.
• Process insurance paperwork, co-pays, and outstanding balances; assist with authorizations when needed.
• Maintain organized patient charts and assist with document scanning and filing.
• Provide general clerical support and participate in staff meetings and trainings.

Skills

Customer service

Data entry

Phone handling

EMR computer skills

Scheduling

Education

High School diploma or GED

Tools

EMR system

Document scanning

Job description

OhioHealth in Athens, OH is seeking an Office Specialist to provide reception and clerical support, ensuring smooth patient flow, comfort, and satisfaction. Responsibilities include answering calls, registering patients, verifying insurance, scheduling in the EMR, and coordinating with staff to support operations.

The role emphasizes strong customer service, organization, and computer proficiency, with a 40-hour workweek in a healthcare setting and ongoing professional development opportunities.