Medical Office Manager & Team Leader

Rancho Health MSO, Inc; Corona (CA); On-site; USD 70,000 - 77,000; Full time

Job summary

Rancho Health MSO, Inc in Corona, CA is seeking an Office Manager to be the main point of contact for office staff, providers, and outside vendors. The Office Manager will delegate responsibilities throughout the office staff and implement/train office staff on office policies and procedures.

This position supervises up to 30 employees, depending on location, within the assigned office, including daily supervision, training, performance reviews, and handling employee issues or concerns.

Qualifications

• High School diploma or the equivalent (GED).
• 1 year of experience in a medical office or hospital setting.
• Minimum two years of lead position or supervisory experience in a medical setting.
• Ability to lead by example in day-to-day operations.
• Strong interpersonal communication skills.

Responsibilities

• Manage assigned employees including daily supervision, hiring, and training.
• Conduct annual performance reviews and address employee questions.
• Review and update time sheets and process time-off requests.
• Hold weekly staff meetings to discuss workflow and operations.
• Support team members through coaching and guidance.
• Ensure resources are available to complete work and maintain supplies.
• Return patient calls regarding concerns or complaints.
• Implement office policies and procedures.
• Other duties as required.

Skills

Leadership

Staff supervision

Communication

Timekeeping

Training

Hiring

Conflict resolution

Education

High School diploma or GED

Medical front office program or equivalent

Tools

MS Office

Scheduling software

Job description

Rancho Health MSO, Inc in Corona, CA is seeking an Office Manager to be the main point of contact for office staff, providers, and outside vendors. The Office Manager will delegate responsibilities throughout the office staff and implement/train office staff on office policies and procedures.

This position supervises up to 30 employees, depending on location, within the assigned office, including daily supervision, training, performance reviews, and handling employee issues or concerns.