Medical Assistant-Lead

Rancho Health MSO, Inc; Temecula (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Rancho Health MSO, Inc seeks a Medical Assistant-Lead to support Practice Operations in Temecula. You will mentor staff, handle clinical and administrative tasks, and help implement new workflows while maintaining patient confidentiality and quality standards.

The ideal candidate has leadership experience, excellent communication, and the ability to multitask in a fast-paced medical office, with bilingual Spanish preferred and flexibility to work at multiple locations within Riverside.

Qualifications

• Precepts new employees using the orientation checklist.
• Meets weekly with the Office Manager to review progress.
• Manages patient complaints when the Office Manager is not on site.
• Ensures the office is clean and organized.
• Participates in training sessions and new workflows.
• Acts as point person when Office Manager is unavailable.
• Excellent leadership and motivational skills.
• Strong time management and multitasking abilities.
• Maintains confidentiality and adheres to policies.

Responsibilities

• Lead and coordinate daily office operations and staff.
• Assist physicians with patient care and clerical tasks.
• Audit Quality Control logs and vaccine inventory.
• Plan and implement new workflows related to the role.
• Support training and onboarding of new staff.

Skills

Leadership

Time management

Multitasking

Communication

Confidentiality

Bilingual Spanish

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant-Lead

Practice Operations - Riverside Regular Full Time Technical Temecula, CA, US

2 days ago Requisition ID: 1565

Salary Range: $25.00 To $27.00 Hourly

The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Leads play a crucial role inassistingpatients by providing information, services, and support. Their responsibilitiescanencompass both clinical and administrative tasksdepending on the role, such as aiding physicians with patient care and managing various clerical, environmental, and organizational duties. These can range from ensuring the security of medical records tomaintainingmedical supplies and performing preventive maintenance on equipment to ensure its proper functioning. The idealLead mustpossessexceptional organizational skills, work well within a team, and be able to effectively manage multiple priorities in a fast-paced medical office. Flexibility to work indifferent locations, as needed, is alsorequired.

EssentialJob Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All Current job duties that are listed on the current Job description role of the new Lead as well as the following:
  • Precept new employees using the provided orientation check list.
  • Meet with the Office Manager weekly during precepting period to review weekly checklist and the new employee’s progression.
  • Manage patient complaints if Office Manager is not on site.
  • Ensure the office is clean and organized.
  • Participate in the organization and help lead any necessary or advised training sessions.
  • Participate in planning, creating, and implementing new workflows related to role .
  • Participate in the review of current training materials and recommend improvements and changes related to role .
  • Be the point person for questions related to the role for others when the Office Manager is not available.
  • Excellent leadership and motivational skills.
  • Ability to plan, manage time and multitask effectively.
  • Auditing Quality Control logs and Vaccine Inventory (MA only).
  • Must be in good standing with no verbal, written or final corrective actions in the past 12 months.
  • Ability to maintain confidentiality.
  • Demonstrates Ranch Health’s mission and values and leads by example.
  • Manages office safety incidents when the office manager is not available. This includes patients, employees and providers.

Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or abilityrequired.

• All education requirements on current job description role

Minimum Experience Required:

• All experience required on current job description role, plus:
• At least 2 years’ experience within the company with excellent citizenship.
• Excellent attendance history.

Minimum Knowledge and Skills Required:

• All minimum knowledge and skills on current job description role plus:
• Bilingual Spanish is preferred.
• Understanding of principles and practices of the organization, planning, records management, and general administration.
• Dependability, adaptability, and confidentiality are necessary attributes.
• Ability to communicate effectively and congenially with patients and staff members in person, via email and over the phone.
• Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.
• Ability to accept supervision and feedback.