Medical Office Manager

ADP, Inc.; Florida; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid holiday and PTO

Job summary

PCC Medical Holding, LLC (Physician Care Centers) is seeking a Medical Office Manager in Pembroke Pines, FL to supervise administrative staff, optimize patient flow, and ensure compliant operations. The role partners with EHR and RCM teams, manages scheduling and budget, and supports hiring and staff training.

Qualified candidates have 3+ years in Medical Office Management, a High School diploma, and relevant certifications (PAHCOM, CMA, RN, CNA) are a plus.

Qualifications

• High school diploma or equivalent is required.
• 3+ years of Medical Office Management experience is required.
• PAHCOM certification or related certifications are a plus.
• Knowledge of medical terminology and coding is essential.
• Experience with EHR/RCM systems preferred.

Responsibilities

• Lead administrative staff including front desk, medical assistants, and schedulers.
• Oversee daily operations to optimize patient flow and office efficiency.
• Ensure compliance with healthcare regulations and high ethical standards.
• Collaborate with EHR and RCM teams to resolve patient account discrepancies.
• Participate in hiring and staff development.
• Help manage office budget and administrative processes.

Skills

Verbal/written communication

Medical coding

Medical terminology

Healthcare IT aptitude

Medical records management

Interpersonal skills

Organizational skills

Time management

Analytical/data skills

Prioritization

Critical thinking

Stress management

MS Office/EMR proficiency

Education

High school diploma or equivalent

PAHCOM certification

Medical Assistant certification

RN

CNA

Tools

Microsoft Office

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Office Manager

FullTime Pembroke Pines, FL, US

2 days ago Requisition ID: 1153

Salary Range: $45,000.00 To $60,000.00 Annually

Job Title: Office Manager

Reports to: Regional Manager/Operations Manager

PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives.

Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization.

Job Summary:

Office Managers oversee the completion of various administrative tasks with the practice concentrating on staff supervision, training, evaluating staff performance, scheduling staff for workflow, hiring/maintaining administrative team, maintain office budget, backing up all administrative positions in the office, coordination of all staff activity as well as the maximization of patient flow, productivity, and teamwork.

Duties/Responsibilities:

• Manage a team of administrative office staff including Medical Assistants, Front Desk associates, Scribes, Phlebotomists, etc.
• Manage day-to-day operations of the practice by planning, organizing, and managing time effectively to facilitate patient flow, billings, and scheduling.
• Ensure steady workflows and uninterrupted service to our patients.
• Ensure compliance with current healthcare regulations, medical laws, and high ethical standards.
• Work closely with our EHR and RCM departments to identify and resolve patient account discrepancies, inconsistencies, and specific individual requirements.
• Review insurance EOBs and action, as necessary.
• Oversee hiring process.
• Represent our business in a professional manner and demonstrate exemplary customer service.
• Ensure a professional work culture; always demonstrate respect for all.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Medical coding for office procedures
• Knowledge of medical terminology.
• Healthcare technology aptitude.
• Ability to manage medical records discreetly and professionally.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and data management skills.
• Ability to prioritize tasks.
• Diagnostic and critical thinking skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software, EMR software applications, applicable medical codes.

Education and Experience:

High school diploma or equivalent.

Previous Medical Office Management experience required; degree preferred.

Additional certification is useful such as Professional Association of Health Care Office Management (PAHCOM), Medical Assistant certification, RN, CNA, etc.

At least three years of Medical Office Management experience required.

Physical Requirements:

Prolonged periods of standing and/or sitting.

Frequently required to walk, sit, use hands and finger, stoop, kneel, crouch.

Required to talk and hear clearly.

English is required, secondary language is a plus.

Must be able to lift up to 50 pounds.

Vision requirements include close and distance vision, color, peripheral, depth perception, and ability to adjust your focus.

Medical, dental, vision, GAP, short-term disability, life insurance, spouse and/or child life insurance, hospital indemnity, accident, etc.

Paid holiday and PTO for all full-time employees.