Medical Office Coordinator - Vascular Surgery - Full Time - Days

Mohawk Valley Health System; Town of Union (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Medical Office Coordinator in Vascular Surgery. In this full-time role, you will provide essential non-clinical support to patients, acting as a vital link between them and clinical staff. Your responsibilities will include managing appointments, handling phone communications, and ensuring smooth operations within the office. This position is perfect for someone with a passion for patient care and a knack for organization. If you have experience in a healthcare setting and are looking to make a meaningful impact, this opportunity is for you!

Qualifications

• 1-2 years of experience in a healthcare related setting.
• Ability to prioritize work and communicate effectively.

Responsibilities

• Provides non-clinical patient support and acts as liaison between patients and staff.
• Coordinates phone calls, appointments, and prescription authorizations.

Skills

Effective Communication

Prioritization

Patient Support

Education

High School Diploma or equivalent

Job description

Medical Office Coordinator - Vascular Surgery - Full Time - Days

Provides indirect patient care in the office/clinic setting. Coordinates phone calls, appointments and prescription authorizations. Acts as liaison between the patients and clinical staff and/or provider. Manages providers schedule, canceling/rescheduling as necessary. Performs various clerical duties such as correspondence to patients and/or insurance companies.

Core Job Responsibilities

• Provides non-clinical patient support/act as liaison between patients and clinical staff and providers
• Utilizes phone notes for all communication/documentation between self and patient
• Answers phone calls (message to providers, appointments made/changed, normal lab results, referring to nurse when clinically appropriate)
• Completes cross training in other positions, as applicable
• Sends letters to patients as needed to inform of procedure/testing dates.
• Sends letters to insurance companies appealing denied services
• Facilitates provider to provider calls
• All other duties as assigned by the ACP Administrative Team

Education/Experience Requirements

REQUIRED:

• High School Diploma or equivalent
• 1-2 years of experience in a healthcare related setting
• Demonstrated ability to prioritize work and communicate effectively

Preferred:

• Experience with insurance company rules/regulations and medical terminology strongly recommended

Licensure/Certification Requirements

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Req Id 93784
Department MG - SPEC - VASCULAR SURGERY
Shift Days
Shift Hours Worked 8.50
FTE 1
Work Schedule HRLY NON-UNION-8 HR
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $18 - $25 Per Hour