Medical Office Coordinator: Patient Care & Scheduling

Catawba Valley Health System; Conover (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Catawba Valley Medical Center in Conover, NC is seeking a detail‑oriented Medical Office Administrative Assistant to support patient flow, register arrivals, handle phone calls, schedule visits, and prepare electronic health records for each appointment.

The role requires at least a high school diploma, one year of healthcare administrative experience with an EHR system, and familiarity with ICD and CPT codes. Training is provided to ensure accurate billing and efficient office operations.

Qualifications

• High School diploma or equivalent.
• Knowledge of ICD and CPT codes preferred; training available.
• Experience with EHR systems, patient scheduling, and basic administrative duties.

Responsibilities

• Register patients accurately and manage the telephone and check-in process.
• Effectively schedule appointments and review/prepare electronic health records for visits.
• Collect payments and co-pays and enter charges to optimize reimbursement.
• Collaborate with team to maintain smooth patient flow and office operations.

Education

High School diploma or equivalent

Job description

Catawba Valley Medical Center in Conover, NC is seeking a detail‑oriented Medical Office Administrative Assistant to support patient flow, register arrivals, handle phone calls, schedule visits, and prepare electronic health records for each appointment.

The role requires at least a high school diploma, one year of healthcare administrative experience with an EHR system, and familiarity with ICD and CPT codes. Training is provided to ensure accurate billing and efficient office operations.