Medical Office Coordinator

Randstad USA; Salem (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

401K plan

Short-term disability

Job summary

Randstad USA is seeking an experienced administrative leader to manage patient access in a high-volume healthcare setting in Massachusetts. The role oversees scheduling, registration, check-in/out, and serves as the primary contact for patient inquiries, with a focus on exceptional service.

The position requires 2–5 years of relevant experience, strong medical terminology knowledge, and proficiency with EHR systems. Typical hours are 8:30 AM–5:00 PM, Monday to Friday, with a 40-hour workweek.

Qualifications

• 2–5 years of clinic, office, or hospital operational experience.
• Deep knowledge of medical terminology, clinical workflows, healthcare regulations, and industry standards.
• Hands-on proficiency with Electronic Health Records (EHR) systems.

Responsibilities

• Direct and oversee patient access procedures, including appointment scheduling, consultations, registration, check-in, and check-out to deliver an outstanding patient care experience.
• Serve as the primary point of contact for patient inquiries, feedback, and complaint resolution, addressing concerns with efficiency and care.
• Manage administrative staff by providing direct daily supervision, onboarding guidance, professional training, and ongoing operational support.
• Oversee inventory management for medical supplies, clinical equipment, and essential facility resources to ensure uninterrupted service.

Skills

Medical Terminology

Medical Secretary Duties

Registration

Scheduling Appointments

Ordering Supplies

patient access

Education

High School

Tools

EHR systems

Job description

Our organization is a world-renowned, academic medical environment dedicated to delivering exceptional healthcare, pioneering breakthrough research, and providing top‑tier patient experiences. We foster a collaborative, high‑standard workplace where patient satisfaction, clinical precision, and administrative excellence go hand‑in‑hand.

salary: $20 - $24 per hour

shift: First

work hours: 8:30 AM - 5 PM

education: High School

Responsibilities

Daily Focus & Core Responsibilities

• Direct and oversee patient access procedures, including appointment scheduling, consultations, registration, check‑in, and check‑out to deliver an outstanding patient care experience.
• Serve as the primary point of contact for patient inquiries, feedback, and complaint resolution, addressing concerns with efficiency and care.
• Manage administrative staff by providing direct daily supervision, onboarding guidance, professional training, and ongoing operational support.
• Oversee inventory management for medical supplies, clinical equipment, and essential facility resources to ensure uninterrupted service.

What You Bring to the Table

• 2–5 years of clinic, office, or hospital operational experience required.
• Deep knowledge of medical terminology, clinical workflows, healthcare regulations, and industry standards.
• Hands‑on proficiency with Electronic Health Records (EHR) systems

Why Bring Your Career Here?

• Monday – Friday, 8:30 AM – 5:00 PM; 40 hours per week
• Lead administrative operations in a high‑volume diagnostic cardiology department at a premiere healthcare facility.
• Pay: $20-$24/hr.
• Direct a dedicated team of administrative professionals while collaborating closely with top‑tier clinical staff.

Skills

• Medical Terminology
• Medical Secretary Duties
• Registration
• Scheduling Appointments
• Ordering Supplies
• patient access

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Experience

• Experienced
• 2 years

Education

• High School (required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short‑term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.