Medical Office Clerk

SmartRecruiters, Inc.; Houston (TX); Hybrid; USD 36,000 - 60,000; Full time

Job summary

International SOS Government Medical Services, headquartered in Houston, Texas, seeks a detail‑oriented administrative support professional to coordinate medical records, ensure documentation readiness, and support MEPS operations from a remote setting.

You will handle records coordination, ensure completeness and consistency, and navigate healthcare and military systems while maintaining HIPAA compliance and training requirements.

Qualifications

• High school diploma or equivalent required.
• Minimum of two (2) years' administrative experience, preferably in a military setting.
• Proficiency with Microsoft Office apps (Excel, PowerPoint, Word, Outlook).
• Ability to complete HIPAA, Privacy Act, and required organizational compliance education.
• Ability to meet physical requirements including sitting, standing, walking, climbing, bending, kneeling, twisting, visual acuity, and hearing.

Responsibilities

• Coordinate medical records updates, filing, tracking, and appointment readiness.
• Review applicant records for completeness, accuracy, and consistency within guidelines.
• Relay general instructions to applicants and direct them to the appropriate MEPS section when needed.
• Obtain documentation requested by healthcare providers, including test results and records not yet filed.
• Use healthcare and military administrative systems to support documentation collection and medical processing.
• Maintain compliance with HIPAA, Privacy Act, and organizational training requirements.

Skills

Administrative coordination

HIPAA compliance

MS Office proficiency

Record management

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR) systems

Job description

Support medical processing operations through accurate records coordination, documentation management, and administrative follow-through within a healthcare environment supporting military entrance medical evaluations.
At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively.

Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com.

Job Description

You'll help keep medical processing workflows organized, accurate, and ready for review across a remote healthcare support program. In this role, you'll support Air Force Accession Center operations serving 65 Military Entrance Processing Stations (MEPS) across the continental United States from a remote work environment.

You'll coordinate records, gather documentation, support appointment readiness, and help ensure applicant medical information is complete, consistent, and available when needed.

Key Responsibilities:

• Coordinate medical records updates, filing, tracking, and appointment readiness.
• Review applicant records for completeness, accuracy, and consistency within established guidelines.
• Relay general instructions to applicants and direct them to the appropriate MEPS section when needed.
• Obtain documentation requested by healthcare providers, including test results and records not yet filed.
• Use healthcare and military administrative systems to support documentation collection and medical processing.
• Maintain compliance with HIPAA, Privacy Act, and assigned organizational training requirements.

If you take pride in being the person healthcare teams can count on for accuracy, organization, and follow-through, you’ll find your place here.

Qualifications

Requirements:

• High school diploma or equivalent required.
• Minimum of two (2) years' experience in an administrative role, preferably in a military setting, including 6 months out of the past year.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Ability to complete HIPAA, Privacy Act, and required organizational compliance education.
• Ability to meet physical requirements including sitting, standing, walking, climbing, bending/stooping, kneeling, twisting, visual acuity, minimal hearing loss, and push/pull/carry minimum 15 lbs.
• Must have a favorably adjudicated National Agency Check with Inquiries (NACI) in the Defense Information System for Security (DISS) and maintain eligibility throughout employment as required by program requirements.

Preferred:

• Medical terminology certification highly preferred.
• Experience working with electronic health records (EHRs), military healthcare systems, or healthcare documentation platforms preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus.International SOS Government Medical Servicescomplies with all federal, state, and local minimum wage laws.

Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

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