Patient Care Associate- IP Nurs MED IMC 1

Penn State Health; Hershey (PA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off and Personal Time

Medical Benefits (No waiting period)

Dental and Vision Benefits

Penn State University Tuition Assistance

Elder Care/Child Care Resources

Life Insurance

Company-sponsored 401(k)

Job summary

Penn State Health Milton S. Hershey Medical Center is seeking a Medical Office Associate to provide front office support to the clinical operations team. This role involves ensuring accuracy in patient intake, registration, and scheduling.

The ideal candidate should possess a High School Diploma and exhibit excellent interpersonal skills. Benefits include paid time off, medical benefits, and tuition assistance for full-time employees.

Qualifications

• Detail oriented with excellent interpersonal and customer service skills.
• Ability to interact with a variety of staff and patients.
• Ability to operate a personal computer and general office equipment.

Responsibilities

• Provide front office support to the clinical operations team.
• Ensure accuracy of patient intake, registration, payments, and scheduling.
• Answer phone calls and assist with patient inquiries.

Skills

Basic computer skills

Excellent interpersonal skills

Problem-solving skills

Education

High School Diploma or equivalent

Job description

Penn State Health Milton S. Hershey Medical Center

Location: US:PA:Hershey

Work Type: Full Time

FTE: 1.0

Shift: Varied

Hours: Monday - Friday 7:30a - 7:00p , Saturday 8:00a - 12:00p

Job Summary

The Medical Office Associate provides front office support to the clinical operations team, and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Our MOAs routinely answer phone calls and provide assistance to patient inquiries. Must be detail oriented with excellent interpersonal and customer service skills. The Medical Office Associate works under the daily supervision of the Practice Site Manager and/or assigned staff.

Minimum Qualifications

• High School Diploma or equivalent required

Knowledge, Skills, & Abilities

• Basic computer skills
• Excellent interpersonal skills
• Ability to effectively interact with a variety of staff and patients
• Ability to operate a personal computer and general office equipment
• Ability to maintain an effective working relationship with other employees
• Ability to solve problems, or seek assistance from supervisor when necessary

Preferred Qualifications

• 6 months of customer service experience preferred
• Medical office experience preferred

Benefits

• Paid Time Off and Personal Time
• Medical Benefits (No waiting period)
• Dental and Vision Benefits
• Penn State University Tuition Assistance (Full-Time Employees)
• Elder Care/Child Care Resources
• Life Insurance
• Company-sponsored 401(k)

Other Information

If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

EEO Statement

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email [e-mail] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained