Medical Office Associate I, Full Time, Primary Care, Chester

Atlantic Health System; Chester (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at a forward-thinking healthcare organization, where you will play a vital role as a receptionist in a physician office setting. Your responsibilities will include managing phone calls, greeting patients, and scheduling appointments, all while ensuring a smooth administrative process. This position offers an opportunity to contribute to high-quality healthcare delivery, supporting a network of over 1,000 healthcare professionals. If you are customer-focused and thrive in a dynamic environment, this role is perfect for you.

Qualifications

• Prior administrative experience in a physician practice preferred.
• Knowledge of computerized scheduling and EMR systems is a plus.

Responsibilities

• Manages phones and greets patients.
• Schedules and confirms appointments, enters patient information.
• Verifies insurance coverage and balances cash.

Skills

Verbal Communication

Written Communication

Customer Service

Multi-tasking

Education

High School Diploma

Tools

EMR Systems

Microsoft Office Suite

Job description

Job Description

Responsible for general receptionist, registration, and billing duties in a physician office setting.

Principal Accountabilities:

1. Manages phones
2. Greets patients
3. Schedules/confirms appointments
4. Enters demographics & patient information
5. Verifies insurance coverage, completes forms, collects co-pays
6. Balances cash
7. Maintains schedule in EMR system, processes pre-certs/authorizations & referrals, and manages medical records releases
8. Performs other related duties as assigned

Qualifications

Required:

• High School Diploma or equivalent experience
• Prior administrative experience in a physician practice strongly preferred
• Knowledge of computerized scheduling & EMR systems is a plus

Preferred:

• Excellent verbal and written communication skills
• Customer and employee focused, with demonstrated ability to multi-task
• Proficiency with Microsoft Office suite

About Us

Atlantic Medical Group is a physician-led and physician-governed organization committed to delivering high-quality healthcare at the right place, right price, and right time. We are a multispecialty physician group with over 1,000 healthcare professionals across more than 300 locations in northern and central New Jersey and northeast Pennsylvania. Our mission is to provide exceptional care tailored to the needs of our patients. Our vision emphasizes achieving the best outcomes with patients at the center of our team, driven by service, innovation, and continuous learning.

Our integrated network offers seamless access to Atlantic Health System's continuum of care and nationally ranked hospitals. Many of our practices provide urgent care and walk-in services in collaboration with Atlantic Health System.

Our team includes primary care physicians and specialists covering all aspects of health from pediatrics to geriatrics, facilitating easier health decisions for patients through improved access to referrals.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor. We adhere to applicable laws protecting applicants and employees from discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

About the Team

Atlantic Health System leads in quality healthcare, supported by over 18,000 team members and 4,800 physicians dedicated to building healthier communities. With more than 400 care sites, including eight award-winning medical centers, we specialize in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health, and rehabilitation medicine. Atlantic Medical Group, comprising 1,000 physicians and advanced practice providers, is one of New Jersey’s largest multi-specialty practices, supporting various functions including finance, legal, marketing, human resources, and more. Our mission is to care for our patients, team members, and communities we serve.