Medical Office Associate - Front Desk

Cencora | Pharma solutions; Columbia (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Office Associate for their Columbia, SC location. This full-time role involves front desk duties such as patient interactions, appointment scheduling, and data verification in a supportive medical office environment. Join a friendly team committed to positive patient experiences.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Qualifications

• Experience in a medical office or customer service role is preferred.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Welcoming patients and answering incoming calls.
• Verifying patient information and scheduling appointments.
• Collecting service fees and managing office communication.

Skills

Customer Service

Data Entry

Communication

Job description

Under supervision of the Office Manager, the Medical Office Associate (Front Desk) is responsible for assisting the patients, visitors, providers and office staff in a courteous and friendly manner. Perform all duties in an efficient and timely manner, while maintaining a positive patient flow. Direct interaction with patients. Check in, check out, verification of insurance. Data entry of patient information. Answer phones, meet and greet customers/patients, file, fax, copy.

Key Responsibilities:

• Provides a warm welcome and fond farewell to each patient
• Answers incoming calls to the office and triage appropriately
• Verifies patient information (name, address, phone number, insurance coverage, etc.)
• Schedules, reschedule or cancel appointments for patients and providers
• Collect service fees
• Communicate messages to patient when directed by the provider
• Keeps Office Manager abreast of all front-desk operation concerns
• Other duties as assigned

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Ob/Gyn

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Columbia, SC 29201 (Required)

Work Location: In person