Medical Office Assistant- West Union FHC

Southern Ohio Medical Center; North Olmsted (OH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

Retirement plan

Medical insurance

Dental coverage

Vision coverage

Flexible spending accounts

Earned Wage Access

Paid Time Off

Life insurance

Disability coverage

Tuition assistance

Job summary

Southern Ohio Medical Center in West Union, OH is seeking a Medical Office Assistant for the West Union Family Health Center. The role focuses on clerical tasks related to patient registration, eligibility verification, and coordinating appointments.

You will support a team that ensures accurate records and smooth patient flow in a busy family health center. The position requires a high school diploma; BLS is required within 90 days; prior medical office and computer experience are preferred.

Qualifications

• High School Diploma or equivalent required.
• BLS within 90 days of hire.
• Medical office and computer experience preferred.

Responsibilities

• Registers patients and updates information (addresses, insurance).
• Verifies insurance eligibility and authorizations for visits.
• Schedules appointments and answers multi-line phones.
• Collects payments and balances cash drawer.
• Schedules referrals and outpatient testing/procedures.
• Collaborates with billing to resolve issues.

Education

High School Diploma

Job description

Medical Office Assistant- West Union FHC

Job Category: Support Services

Requisition Number: MEDIC003996

• Posted : October 2, 2026
• Full-Time
• On-site

Locations

Showing 1 location

West Union, OH 45693, USA

Description

Current Employees:If you are currently employed at SOMC please log into UKG Pro to use the internal application process.

Department: West Union Family Health Center
Shift/schedule: Full Time (36 hrs/wk)

GENERAL SUMMARY

Works under the supervision of the Office Manager, Office Supervisor, and/or Family Health Center Manager. The Medical Office Assistant's primary job function is to perform clerical duties associated with registration of patients, tracking, logging patient visits and assures all managed care patients receive proper pre-certification/authorization prior to their appointment. Communicates effectively with others. Performs other duties as assigned.

QUALIFICATIONS

Education:

• High School Diploma or successful completion of an equivalent High School Exam Required

Licensure:

• BLS within 90 days of hire required.

Experience:

• Medical office and computer experience preferred.

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Performs routine registration of patient—ensuring patient information is updated including address changes and insurance updates.
2. Verifies insurance eligibility by obtaining copies of patients' insurance cards—ensuring the accuracy of the registration forms.
3. Demonstrates a thorough knowledge of all computer fields (i.e., demographics, insurance screen, etc.), and insurance companies.
4. Answers multi-line phones and schedules appointments.
5. Collects patient payments and maintains a balanced cash drawer.
6. Schedules referrals and outpatient testing/procedures.
7. Registers new patients from referrals and contacts patients' referring providers with appointment.
8. Verifies insurance benefits and obtains proper authorization and certification for appointments and procedures.
9. Registers inpatients from billing census sheets.
10. Collaborates with the Physician Billing Department to resolve billing issues.
11. Assists in the coordination of care for the patient in collaboration with other members of the health care team to meet the health care needs of the patient.

Why SOMC? You Care for Our Patients, We Care for You

At Southern Ohio Medical Center, our mission is to make a difference in the community we serve. We're committed to delivering exceptional care and that starts with our team members. When you join SOMC, you're not just starting a job. You're joining a mission.

• Competitive pay with quarterly market analysis
• Performance-based annual increase and bonus eligibility
• Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension)
• Comprehensive medical, dental, and vision coverage*
• Medical and dependent care flexible spending accounts*
• Earned Wage Access - get paid before payday
• Paid Time Off bank with 3 annual sick days
• Life insurance and disability coverage*
• Tuition and certification assistance
• Club LC - discounted/free gym membership
• Employee discount and payroll deduct programs
• And many other benefit offerings!

*Available only to Full-Time and/or Part-Time Employees

Compensation & benefit eligibility is determined by employment status, position type, and hours worked. Offerings are subject to change and governed by SOMC's current plan documents and policies. Specific details will be reviewed upon hire as part of the onboarding process.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.

Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.