Medical Office Assistant - Urgent Care - Middlesex

UNC Health; Rocky Mount (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

UNC Health Nash Urgent Care Middlesex is seeking a part-time medical administrative assistant to support patient check-in/check-out, scheduling, and billing duties. A GED or high school diploma is required, with preferred experience in a medical office. Proficiency with HIPAA-compliant practices and common office software is valued.

This on-site role offers daytime hours within Nash County, supporting a dedicated care team and ensuring smooth patient flow and accurate data entry.

Qualifications

• High school diploma or GED required.
• Prefer completion of a medical administrative assisting program and previous experience in a medical office.
• Ability to answer phones, assist patients, and navigate patient demographics and billing information.

Responsibilities

• Process patient check-in and check-out accurately.
• Handle scheduling and enter demographic and clinical information into the system.
• Provide patient billing information and answer billing questions.

Skills

Customer service

Communication

Education

GED or high school diploma

Tools

Microsoft Office

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing.

Summary

Performs patient check in and check out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and teamwork.

Other Information

Education Requirements:

• High school diploma or general education degree (GED) required.

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Job Details

Legal Employer: Nash Hospitals

Entity: Nash UNC Health Care

Organization Unit: UNC Health Nash Urgent Care Middlesex

Work Type: Part Time

Standard Hours Per Week: 0.50

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: NASH HC

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.