Medical Office Assistant - UI Health, Patient Logistics

UI Health; Chicago (IL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Retirement plan

Paid time off

Tuition waivers for employees and/or a

dependents

Job summary

UI Health in Chicago, IL is seeking a Medical Office Assistant in Patient Logistics to handle hospital reception, patient check-in, and insurance verification. The role includes data entry into the EHR, patient payments processing, and maintaining a compliant front-desk workflow. Training as a Super User for EHR is included.

Two on-site positions with rotating schedule and a 1.0 FTE. Minimum qualification is a high school diploma. Illinois residency required within 180 days.

Qualifications

• High School diploma or equivalent.

Responsibilities

• Performs hospital reception duties, including the greeting and proper identification of patients.
• Checks in patients; collects patient identification and insurance cards.
• Verifies/updates patient’s demographic and insurance information
• Receives and Processes Patient Payments for Medical Services
• Completes patient forms for signature (HealthCare Consent form, verification form and financial forms)
• Performs data entry of patient demographic and insurance information into the electronic health record (EHR) ensuring accuracy of data entered.
• Operates office equipment such as copiers, fax machines and scanners.
• Communicates routine information to the patient
• Complete Electronic Health Record Super User Training
• Complete/update registration errors in the Electronic Health Record – Patient Level, Claim Edit and Charge Review Work Queues
• Act as a Resource and knowledge share to new hires
• Maintains clean office space and waiting room area conditions to meet IDPH work environment standards.
• Performs other related duties as assigned
• Perform other related duties and participate in special projects as assigned.

Education

High School diploma or equivalent

Job description

Medical Office Assistant - UI Health, Patient Logistics

Chicago, IL, United States

1042721

Posted on: 10/30/2026 - Application Deadline: 11/1/2026

Medical Office Assistant - UI Health, Patient Logistics

Location: Chicago, IL USA

Requisition ID: 1042721

FTE: 1

Work Schedule: Rotating

Shift: Days

# of Positions: 2

Workplace Type: On-Site

Pay Range: The previously determined pay range for this position is $26.47 - 40.90 / Hourly Wage. Pay is competitive and commensurate with qualifications and experience, while also considering internal equity.

About the University of Illinois Hospital & Health Sciences System (UI Health)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health

This position is intended to be eligible for benefits . This includes Health, Dental, Vision, LifeInsurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The incumbent reports to the HealthCare Administrator of Admitting who reports to the Director of Revenue Cycle- Admitting, who reports to Associate Chief Financial Officer. Under general supervision, performs routine medical office functions, including registration and insurance verification, information services, patient payments, and assistance with performance improvement activities

Duties & Responsibilities:

• Performs hospital reception duties, including the greeting and proper identification of patients.
• Checks in patients; collects patient identification and insurance cards.
• Verifies/updates patient’s demographic and insurance information
• Receives and Processes Patient Payments for Medical Services
• Completes patient forms for signature (HealthCare Consent form, verification form and financial forms
• Performs data entry of patient demographic and insurance information into the electronic health record (EHR) ensuring accuracy of data entered.
• Operates office equipment such as copiers, fax machines and scanners.
• Communicates routine information to the patient
• Complete Electronic Health Record Super User Training
• Complete/update registration errors in the Electronic Health Record – Patient Level, Claim Edit and Charge Review Work Queues
• Act as a Resource and knowledge share to new hires
• Maintains clean office space and waiting room area conditions to meet IDPH work environment standards.
• Performs other related duties as assigned
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:

• High School diploma or equivalent.

Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Looking for more University of Illinois positions?

We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, covid sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.