Medical Office Assistant: Patient Care & Admin (FT Day)

ECMC; Buffalo (NY); On-site; USD 32,000 - 40,000; Full time

Job summary

ECMC in Buffalo, NY is hiring a Certified Medical Office Assistant for a full-time, day shift. The role combines clerical work with direct patient coordination, including pre-registration and scheduling using electronic systems.

It involves processing insurance information, obtaining preauthorizations, and assisting with basic clinical tasks under supervision. The position requires HIPAA awareness and strong customer service skills.

Qualifications

• Good knowledge of medical terminology and medical secretarial procedures.
• Good knowledge of laws, rules, regulations and accreditation standards related to patient registration.
• Ability to use electronic software and a computer terminal.
• Strong written and verbal communication skills.
• Willingness to float to other clinical areas.

Responsibilities

• Pre-registers/Registers patients using computer systems.
• Input patient information, schedules appointments, and collects payer details.
• Verify insurance information and obtain/verify preauthorization for procedures.
• Process and record vital signs and 12-lead EKGs as needed.
• Utilize electronic medical records to process orders and referrals.
• Support billing with patient co-pay collection at registration.
• Maintain cleanliness and stock exam rooms; handle clerical tasks.
• Adhere to HIPAA and other regulatory guidelines.

Skills

Medical terminology

Customer service

Communication

Electronic medical records

HIPAA privacy

Alpha-numeric keyboard

Education

High School Diploma or GED

Medical Office Assistant Program (1 year or less)

Job description

ECMC in Buffalo, NY is hiring a Certified Medical Office Assistant for a full-time, day shift. The role combines clerical work with direct patient coordination, including pre-registration and scheduling using electronic systems.

It involves processing insurance information, obtaining preauthorizations, and assisting with basic clinical tasks under supervision. The position requires HIPAA awareness and strong customer service skills.