Medical Office Assistant - Neighbors Children's Health Hanahan (MCP)

MUSC Health; Charleston (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Office Assistant to support their clinic operations. This role involves providing vital administrative support, ensuring smooth daily operations, and managing patient interactions. The ideal candidate will be energetic and enthusiastic, capable of handling scheduling, billing, and customer service tasks efficiently. Join a team that values your contributions and fosters a collaborative environment, where your efforts will directly impact patient care and clinic efficiency. If you have a passion for healthcare and a knack for organization, this opportunity is perfect for you.

Qualifications

• 1 year of patient care experience or relevant certification.
• Ability to interpret financial procedures preferred.

Responsibilities

• Ensure efficient daily operations of the medical office.
• Coordinate patient check-in/out and appointment scheduling.
• Provide customer service and manage referrals.

Skills

Customer Service

Scheduling

Telephone Triage

Medical Records Management

Billing and Collections

Education

High School Diploma or GED

Certification as Nursing Assistant/Medical Assistant/EMT/Paramedic

Bachelor's Degree

Tools

Hospital Information Systems

Word Processing Software

Job description

Medical Office Assistant - Neighbors Children's Health Hanahan (MCP)

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Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout South Carolina.

Provide administrative support at the front desk of the clinic, including monitoring the appointment line, scheduling appointments, answering multiline phones, processing payments, completing client registration, scheduling interpreters, and retrieving billing charges.

Position Details

• Entity: MUSC Community Physicians (MCP)
• Worker Type: Employee
• Worker Sub-Type: Regular
• Cost Center: CC005455 MCP – Neighbors Pediatrics Hanahan
• Pay Rate Type: Hourly
• Pay Grade: Health-20
• Scheduled Weekly Hours: 40
• Work Shift: Day shift

Job Responsibilities

• Ensure efficient daily operations of the medical office
• Handle scheduling, patient registration, telephone triage, medical records, billing, and collections
• Coordinate clinic preparation, patient check-in/out, charge posting, cash management, and appointment scheduling
• Provide customer service, message distribution, ancillary scheduling, and referrals management

Minimum Education and Experience

High school diploma or equivalent plus one year of patient care experience, or certification as a Nursing Assistant, Medical Assistant, EMT, Paramedic, or a Bachelor's degree.

Certifications and Licensure

N/A

Additional Requirements

• High school diploma or GED with 1 year of customer service experience
• Ability to interpret financial procedures and regulations preferred
• Experience with hospital information systems or word processing preferred

We welcome energetic and enthusiastic individuals to join our team! The Medical University of South Carolina is an Equal Opportunity Employer and participates in the E-Verify program.