Medical Office Assistant| Front Desk | Float Pool | FT

ICFAI; Statesville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

ICFAI is seeking a dedicated Medical Office Assistant to support front office and clinical operations across the Iredell Physician Network. The role involves handling patient information with care, managing schedules, and ensuring smooth daily workflows.

The MOA FLOAT travels to multiple clinics in North Carolina, requiring strong communication, attention to detail, and proficiency with office software. A high school diploma and CPR certification (or willingness to obtain) are expected.

Qualifications

• High School diploma or equivalent required.
• Excellent written and verbal communication; customer service oriented.
• Strong computer skills and knowledge of business software.

Skills

Computer skills

Communication skills

Attention to detail

Customer service

Education

High School diploma

Tools

Medical office equipment

Job description

The Medical Office Assistant is responsible for all aspects of the medical office, and may include responsibilities in the front office and clinical areas. Has full access to patient health information.

Schedule: M-F 8a-5p

Location: The MOA FLOAT will travel between all of the Iredell Physician Network clinics on based on a schedule.

Requirements

Job Qualifications

• High School graduate or equivalent required.
• Clerical experience including, but not limited to, scheduling, payments, billing/coding, medical records, and a working knowledge of all aspects of medical office equipment. Excellent computer skills including knowledge of business software.
• Excellent written and verbal communication skills. Ability to pay close attention to details, multi-task, and excellent customer service skills.
• Current CPR certification or willing to complete within 30 days of hire.

Physical Demands

• Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and, sitting for extended periods of time. Must be able to lift and carry up to 30 pounds