Medical Office Assistant - Canton

Tenet Healthcare; Detroit (MI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan with employer 3

Generous paid time off (PTO)

Career development opportunities

Health savings accounts

Job summary

Tenet Healthcare is seeking a Medical Office Assistant in Canton to support patient care with front-desk duties and clinical assistance. You will greet patients, gather demographics and insurance data, and help the medical team with routine exams and examinations.

Responsibilities include verifying benefits, scheduling visits, handling billing tasks, and maintaining medical records with attention to accuracy.

Qualifications

• High school diploma or GED required.
• Graduation from a school of practical nursing or equivalent (PCA/PCT, Nurse Assistant, Medical Assistant) or EMT or Phlebotomy training.
• One year of Medical Assistant or Patient Care Associate duties experience.
• Medical Assistant certification preferred.

Responsibilities

• Greet visitors and register patients, and direct calls or visitors accordingly.
• Contact insurance providers to determine benefits and patient co-pays; post payments and prepare daily deposits.
• Prepare patient charts and release medical records as needed.
• Assist physician with examinations by preparing exam rooms and aiding during procedures.
• Take vital signs and document in patient charts.
• Obtain referrals and schedule appointments per guidelines.
• Enter and correct patient billing information in the system.
• Follow safety policies and participate in CPR and safety training.

Skills

Analytical ability

Interpersonal skills

Mental/visual strain awareness

Blood pressure techniques

Education

High school diploma or GED

Practical Nursing program or equivalent (PCA/PCT/Nurse Assistant/Medical Assistant/EMT/Phlebotomy)

One year Medical Assistant/PPatient Care duties experience

Medical Assistant certification (preferred)

Job description

Job Description - Medical Office Assistant - Canton (2606002150)

Job Description

Medical Office Assistant - Canton - 2606002150

Description

Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey.

Benefit Statement

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Summary / Description

NOTE: Refer to Medical Office Assistant Scope of Practice addendum, attached.

Under general supervision, and according to established policies and procedures, performs the duties of a Medical Assistant and Patient Services Assistant for assigned area. Greets visitors, registers patients, contacts various insurance providers and schedules patients according to established guidelines. Assist physician or physician extender with patient examination by preparing exam room, taking vital signs, assisting during exam, etc.

• Greets visitors, answers telephones and directs calls and visitors to appropriate place or person.
• Registers patients for outpatient services. Obtains necessary demographic, insurance and related data according to policies and procedures.
• Contacts various insurance providers to determine benefit levels and patient co-pays, as needed. Collected and posts payments and prepares daily deposits for monies received.
• Pulls and prepares patient charts prior to appointment. Files notes, prescriptions, face sheets and other documentation in medical record. Copies and releases medical record information, as needed.
• Assists physician with patient examinations by preparing exam room, helping to move or position patients for procedures, handling instruments, etc.
• Takes vital signs such as temperature, blood pressure and weight. Documents patient’s reason for visit and vital signs in patient’s chart.
• May perform any of the following medical procedures: giving non-intravenous injections, venipuncture, performing EKG’s, assisting with stress tests, routine x-rays, PFT’s, and other related activities.
• Obtains referrals and schedules patient’s appointments or procedures according to guidelines.
• Enters, reviews, researches and corrects computerized records of patient billing information. Provides billing company with companies of all payments and rejections.
• Performs various other support duties such as preparing laboratory slips or statistical data, typing various correspondence, training new personnel, etc.
• Follows established policies and procedures to meet minimum like safety standards of JCAHO/OSHA. Actively participates in all safety training including but not limited to cardiopulmonary resuscitation (CPR) and annual safety training.

Skills Required

• Analytical ability necessary to handle patient problems, review and verify insurance information, research billing problems and compile data for statistical reports.
• Interpersonal skills necessary to effectively communicate with patients, physicians and other personnel.
• Some mental/visual strain due to posting of payments, reviewing insurance information, etc.
• Technical knowledge of blood pressure techniques.

Minimum Qualifications

• High school diploma or GED.
• Graduation from a school of practical nursing ... OR ...
• Completion of one of the following:
  • PCA/PCT Program
  • Nurse Assistant Program or equivalent training.
  • Medical Assistant Program, or six months of experience in a doctor’s office or related area performing Medical Assistant duties.
  • EMT
  • Phlebotomy training program. Six months direct patient care experience, preferred.
• One year of previous experience performing Medical Assistant or Patient Care Associate duties.
• One year of previous experience performing medical office clerical (e.g. insurance verification, authorizations, medical billing, EMR usage) duties in a doctor’s office or related area.
• Medical Assistant certification preferred.

Facility Description

Children's Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children's Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children's Hospital of Michigan, Children's Hospital of Michigan - Troy and six ambulatory sites.

EEO Statement

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Upon receipt of a conditional offer of employment, applicant will be required to undergo a criminal background check.

Tenet participates in the E-Verify and Work Opportunity Tax Credit (WOTC) programs. Follow the links below for additional information.

E-Verify: http://www.uscis.gov/e-verify

WOTC: https://www.doleta.gov/business/incentives/opptax