Medical Office Assistant

Tenet Healthcare; Detroit (MI); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) employer match

Generous PTO

Career development opportunities

Health savings accounts

Job summary

Tenet Healthcare's DMC Sinai-Grace Hospital in Detroit is seeking a Nursing professional for a PRN daytime role. You will greet patients, register them, and assist physicians with examinations, while handling vital signs, charting, and basic procedures.

Responsibilities include coordinating with insurance, managing billing, and supporting patient flow in a busy hospital setting. The role requires high school diploma or equivalent, with preferred practical nursing or Medical Assistant training.

Qualifications

• High school diploma or GED required.
• Graduation from a Practical Nursing program or equivalent.
• Nurse Assistant, PCA/PCT, Medical Assistant programs or six months in doctor’s office experience.
• EMT or Phlebotomy training is acceptable.
• Medical Assistant certification preferred.

Responsibilities

• Greet visitors and direct them appropriately.
• Register patients for outpatient services and collect demographic/insurance data.
• Coordinate with insurance providers on benefits and patient co-pays; handle billing tasks.
• Prepare patient charts and manage medical records documentation.
• Assist physicians during examinations and prepare exam rooms.
• Record vital signs and document in patient chart.
• Perform or assist with routine procedures (injections, venipuncture, EKGs, etc.).
• Schedule referrals and patient appointments; assist with procedures as needed.
• Enter and verify patient billing information in the system.
• Support lab slips, data entry, and training of new staff.

Skills

Analytical ability

Interpersonal skills

Mental strain awareness

Blood pressure techniques

Education

High school diploma or GED

Practical nursing program

Nurse Assistant/Equivalent training

Medical Assistant program or 6 months in a doctor’s office

EMT

Phlebotomy training

Medical Assistant certification (preferred)

Job description

Embark on a rewarding career with DMC Sinai-Grace Hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

Benefit Statement

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Summary / Description

NOTE: Refer to Medical Office Assistant Scope of Practice addendum, attached.

Under general supervision, and according to established policies and procedures, performs the duties of a Medical Assistant and Patient Services Assistant for assigned area. Greets visitors, registers patients, contacts various insurance providers and schedules patients according to established guidelines. Assist physician or physician extender with patient examination by preparing exam room, taking vital signs, assisting during exam, etc.

1. Greets visitors, answers telephones and directs calls and visitors to appropriate place or person.
2. Registers patients for outpatient services. Obtains necessary demographic, insurance and related data according to policies and procedures.
3. Contacts various insurance providers to determine benefit levels and patient co-pays, as needed. Collected and posts payments and prepares daily deposits for monies received.
4. Pulls and prepares patient charts prior to appointment. Files notes, prescriptions, face sheets and other documentation in medical record. Copies and releases medical record information, as needed.
5. Assists physician with patient examinations by preparing exam room, helping to move or position patients for procedures, handling instruments, etc.
6. Takes vital signs such as temperature, blood pressure and weight. Documents patient’s reason for visit and vital signs in patient’s chart.
7. May perform any of the following medical procedures: giving non-intravenous injections, venipuncture, performing EKG’s, assisting with stress tests, routine x-rays, PFT’s, and other related activities.
8. Obtains referrals and schedules patient’s appointments or procedures according to guidelines.
9. Enters, reviews, researches and corrects computerized records of patient billing information. Provides billing company with companies of all payments and rejections.
10. Performs various other support duties such as preparing laboratory slips or statistical data, typing various correspondence, training new personnel, etc.
11. Follows established policies and procedures to meet minimum like safety standards of JCAHO/OSHA. Actively participates in all safety training including but not limited to cardiopulmonary resuscitation (CPR) and annual safety training.

Qualifications

Minimum Qualifications

1. High school diploma or GED.
2. Graduation from a school of practical nursing ... OR...
3. Completion of one of the following:
   1. PCA/PCT Program
   2. Nurse Assistant Program or equivalent training.
   3. Medical Assistant Program, or six months of experience in a doctor’s office or related area performing Medical Assistant duties.
   4. EMT
   5. Phlebotomy training program. Six months direct patient care experience, preferred.
4. One year of previous experience performing Medical Assistant or Patient Care Associate duties.
5. One year of previous experience performing medical office clerical (e.g. insurance verification, authorizations, medical billing, EMR usage) duties in a doctor’s office or related area.
6. Medical Assistant certification preferred.

Skills Required

1. Analytical ability necessary to handle patient problems, review and verify insurance information, research billing problems and compile data for statistical reports.
2. Interpersonal skills necessary to effectively communicate with patients, physicians and other personnel.
3. Some mental/visual strain due to posting of payments, reviewing insurance information, etc.
4. Technical knowledge of blood pressure techniques.

Facility Description

DMC Sinai-Grace Hospital is DMC’s largest hospital, offering a comprehensive heart center, cancer care, gerontology, emergency medicine, obstetrics/gynecology and cosmetic services. Sinai-Grace’s joint replacement program features a revolutionary minimally invasive knee and hip replacement surgery that attracts patients from all over the country. Sinai-Grace operates more than 21 outpatient care sites and ambulatory surgery centers throughout Wayne and Oakland Counties and is one of 10 hospitals in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program.

Follow the link below for additional information. E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

Job: Nursing

Primary Location: Detroit, Michigan

Facility: DMC Sinai-Grace Hospital

Job Type: PRN

Shift Type: Day

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2606002458