Medical Office Assistant - Behavioral Health - Bath, NY

Arnot Health; City of Elmira (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Une entreprise de santé recherchée recrute un Assistant de Bureau Médical pour soutenir l'équipe de soins comportementaux. Le poste implique des tâches variées allant de l'accueil des patients à l'assistance pendant les procédures, dans un environnement dynamique. Le candidat idéal fera preuve de motivation, d'une grande attention aux détails, et d'une approche centrée sur le patient, tout en ayant une expérience significative dans un bureau médical.

Benefits

6 Paid Holidays

Qualifications

• Minimum de trois ans d'expérience en bureau médical souhaitée.
• Connaissance du codage médical est un plus.
• Capacités de multitâche et excellente communication requises.

Responsibilities

• Gérer l'accueil des patients, y compris l'inscription et la prise de rendez-vous.
• Assister à l'éducation des patients et à la gestion des médicaments.
• Maintenir la documentation médicale et assurer la conformité.

Skills

Multitasking

Communication

Patient-focused approach

Education

High school diploma

Completion of a Medical Assistant training program

Job description

Join our compassionate and collaborative Behavioral Health team as a Medical Office Assistant located on the Ira Davenport Memorial Hospital campus in Bath, NY . This is an excellent opportunity for a detail-oriented and patient-focused professional looking to support coordinated outpatient care in a meaningful and impactful way.

In this role, you’ll provide a wide range of medical office and clinical support functions, from patient check-in and appointment scheduling to assisting with exams, performing waived testing, and supporting a patient-centered care team.

You're Schedule:

• Full-Time, 40 hours per week
• Monday through Friday, Day Shift
• 6 Paid Holidays

What You’ll Do:

As a Medical Office Assistant, you will be responsible for a variety of medical office support services, including:

• Front Desk & Patient Check-In: Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.

• Patient Check-Out & Scheduling: Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.

• Billing & Documentation: Verify demographic and insurance information, track encounters, and assist with billing processes.

• Patient Support: Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization.

• Care Team Participation: Work closely with the care team to support patient education, medication management, and preventative care coordination.

• Medical Record Maintenance: Transcribe notes, scan and file documents, and process medical record requests according to protocol.

• Office & Safety Compliance: Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.

What We’re Looking For:

We are seeking a motivated and detail-oriented professional who thrives in a dynamic medical office setting. The ideal candidate will have:

• Education: High school diploma required; completion of a Medical Assistant training program preferred.

• Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.

• Skills: Strong multitasking ability, excellent communication, and a patient-focused approach to care.

Physical Demands:

This role involves light physical effort typical of an office-based medical setting. Candidates should be comfortable assisting with patient care tasks and handling medical documentation.