Medical Office Assistant

LHH; Indianapolis (IN); On-site; USD 40,000 - 53,000; Full time

Job summary

Join a leading healthcare provider as a Patient Intake Coordinator in Indianapolis. This role focuses on organizing patient schedules, verifying insurance benefits, and ensuring a smooth patient experience in the medical front office. You will be part of a dedicated team enhancing patient care and improving healthcare outcomes.

Benefits

Medical, dental, and vision insurance

401K plan

Paid Sick Leave

Life insurance

Short-term disability

Commuter benefits

Qualifications

• Minimum of 3 years in a medical front office setting.
• Valid driver's license and auto insurance required.
• Ability to enable multi-factor authentication.

Responsibilities

• Coordinate and schedule patient appointments.
• Conduct eligibility checks for patients.
• Greet and assist patients during registration.

Skills

Patient Scheduling

Eligibility Verification

Communication

Organizational Skills

Education

GED or High School diploma

Job description

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Job Title: Patient Intake Coordinator - Medical Front Office

Location: Indianapolis, IN- 46260- 100% On-site

Schedule: M-F 7:30a-5p (full time)

Duration/Type: Contract to Hire/Direct Hire

Position Overview: A leading healthcare provider is seeking a dedicated and detail-oriented Patient Intake Coordinator to join their medical front office team. This role is pivotal in ensuring smooth patient interactions and efficient clinic operations. The ideal candidate will have a passion for patient care and excellent organizational skills.

Key Responsibilities:

• Patient Scheduling: Coordinate and schedule new and follow-up patient appointments. Ensure all necessary demographic information, medical records, and insurance details are obtained and verified.
• Eligibility and Benefits Verification: Conduct thorough eligibility checks and verification of benefits for all scheduled patients prior to their appointments. Obtain necessary referrals based on eligibility and third-party guidelines.
• Patient Interaction: Greet patients and visitors warmly upon arrival, guide them through the registration process, and ensure all necessary forms and information are up-to-date. Check patients in and out of the clinic efficiently.
• Communication Management: Address incoming phone calls, faxes, and emails promptly and professionally. Provide registration and informational services to patients, outside providers, and the public.
• Daily Operations: Prepare daily schedules and profiles for the clinic's next day operations. Run Medicaid eligibility checks daily on all patients.
• Team Leadership (if applicable): For those assigned as Team Leaders, additional responsibilities include staff training and ensuring up-to-date provider schedules for adequate clinic coverage.

Qualifications:

• Minimum of 3 years of consecutive related experience in a medical front office or similar setting.
• GED or High School diploma required.
• Valid driver's license and automobile insurance.
• Ability to enable multi-factor authentication via personal smart device for system access.

Why This Role? This position offers a unique opportunity to be part of a dedicated team that is committed to enhancing patient care and improving healthcare outcomes. The role is based in Indianapolis, providing services across the state through both on-site and outreach clinics. The organization is a leader in hemophilia care and participates in cutting-edge clinical research, offering patients access to new therapies and improving care standards.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider and Administrative

• Industries

  Hospitals and Health Care

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