Medical Office Administrator

Hanger Clinic; California, Auburn (MO, AL); On-site; Full time

Job summary

A leading company in orthotic and prosthetic services is seeking a Medical Office Administrator to provide exceptional customer service and manage front office activities. The role involves maintaining patient files, ensuring compliance, and enhancing patient satisfaction. Join a team committed to empowering human potential and providing superior patient care.

Benefits

Competitive pay

Holidays

PTO

Health benefits

401k

Parental leave

Referral bonuses

Mentorship programs

Qualifications

• Less than one year of customer service or administrative experience.
• Experience in a medical front office or receptionist role preferred.

Responsibilities

• Provide exceptional customer service to patients and staff.
• Maintain accurate patient files and ensure HIPAA compliance.
• Manage multiple phone lines efficiently.

Skills

Communication

Customer Service

Typing

Medical Terminology

Education

High school diploma or equivalent

Tools

Windows

Job description

Medical Office Administrator

Job ID: 2025-29665

Positions Available: 1

Location: US-CA-Auburn (Location-Specific Position)

Employment Type: Full-Time

Category: Medical Office Professionals

Why Us?

Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, committed to empowering human potential. With 160 years of clinical excellence, our vision is to lead the O&P market by providing superior patient care, outcomes, and services. Join us to help people achieve new levels of mobility and freedom.

Could This Be For You?

Provide exceptional customer service to patients, employees, and referral sources by coordinating front office activities. Accurately gather patient and insurance information, ensure compliance with laws and policies, and maintain excellent relationships with all parties involved.

Your Impact

• Ensure high-quality customer service to patients, staff, and referral sources.
• Maintain accurate patient files and ensure HIPAA compliance.
• Assist with patient follow-up and quality assurance to enhance satisfaction.
• Enter patient demographics and verify insurance details.
• Manage multiple phone lines efficiently.
• Document interactions clearly and accurately.
• File patient charts and documentation following guidelines.
• Coordinate scheduling to ensure proper coverage.
• Perform additional duties or projects as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Less than one year of customer service or administrative experience.
• Experience in a medical front office or receptionist role preferred.
• Valid driver’s license and acceptable driving record.

Additional Success Factors

• Strong communication skills (oral and written).
• Typing speed of at least 30 words per minute with accuracy.
• Ability to work with individuals with disabilities.
• Understanding of medical terminology, reimbursement, and front office duties.
• Proficiency in Windows, email, and office equipment.
• Integrity, honesty, and respect in all relationships.
• Focus on patient-centered care and continuous improvement.

Compensation and Benefits (California Only)

Pay range of $21.00 - $24.00/hour plus bonus and benefits, depending on skills and location.

Our Investment in You

• Competitive pay, holidays, PTO, health benefits, 401k, parental leave, referral bonuses, mentorship programs.

Equal Opportunity Employment

Hanger, Inc. is committed to diversity and inclusion, providing equal employment opportunities to all employees and applicants without discrimination or harassment based on protected characteristics.