Medical/Nursing Assistant

North Carolina Agricultural and Technical State University; Greensboro (NC); On-site; USD 39,000 - 44,000; Full time

Job summary

A leading university is seeking a Medical/Nursing Assistant to provide patient-centered care, support, and administrative tasks in a dynamic health services environment. The role requires strong communication skills and the ability to work under supervision. This position aims to enhance student well-being through holistic health services, contributing to a healthy campus environment.

Benefits

Accrued Vacation and Sick Leave

Community Service Leave

Health Benefits

Vision and Dental Insurance

12 Paid Holidays

Retirement Plans

Employee Assistance Program

Campus Recreation Center Discount

Qualifications

• Demonstrated competencies necessary to perform the work.
• Certification through the American Association of Medical Assistants (AAMA) required.

Responsibilities

• Perform basic patient care tasks and supportive counseling.
• Administer immunizations and maintain patient records.
• Assist patients with activities of daily living.

Skills

Patient Care

Communication

Technical Knowledge

Education

Graduate of accredited Medical Assistants program

Job description

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Posting Details

Classification Information

Position/Classification Title Medical/Nursing Assistant

Classification Type SHRA

Position required to work during periods of adverse weather or other emergencies: A - All Emergency and Pandemic On SIte

Minimum Experience/Education

Demonstrated possession of the competencies necessary to perform the work.

Necessary Special Qualification Requirements – Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing, or certification through the American Association of Medical Assistants ( AAMA ).

Preferred Years Experience, Skills, Training, Education

Graduate of accredited Medical Assistants program.

Related experience; or an equivalent combination of education; or 5-Years of experience. Phlebotomy experience preferred.

Knowledge of the principles and practices of patient care and techniques of practical nursing.

Knowledge of common health and safety precautions in working in local health departments.

Knowledge of dental clinic operations and protocols.

Ability to work with staff and patients, under supervision, as set up by departmental policies.

Ability to follow oral and written instructions.

Required License Or Certification

Certification through the American Association of Medical Assistants ( AAMA ).

Position Overview

Primary Purpose Of Position

The primary purpose of this position is to perform basic patient care tasks, supportive counseling and a variety of treatments. Direct patient care duties include physical and personal care, assisting patients with activities of daily living, and performing routine treatments, under the close supervision of a Professional Nurse or Physician. Positions may also clean and maintain the patient care environment, perform routine clerical functions, and transport and move patients. Positions may obtain and record pertinent health information, maintain patient data and reports, and provide information to individuals and families.

Primary Function Of Organizational Unit

The Mission of the Student Health Center is to provide patient centered, holistic health care services to the students of North Carolina Agricultural & Technical State University.

Our services are rendered in accordance with evidence-based practices and medical guidelines which help to improve the students’ physical and mental well-being. Through our care, we aim to prevent or reduce student time lost from academic and extracurricular activities. Our educational programs aspire to engage our students and provide information and resources to enhance their lifestyles and reinforce behavior that will sustain them far beyond their matriculation through North Carolina A&T State University.

Our intent is to improve the quality of life for the North Carolina A&T State University community. The consummate goal of the Student Health Center is to maintain healthy students and a healthy student environment in which our students can achieve their educational goals.

Work Hours M-F 10am - 7pm (Hours may vary)

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies

Required Competency Knowledge - Technical

Duties

Applies medical knowledge, including terminology, anatomy, physiology, behavioral science, immunization law, immunization administrative techniques, medical law and ethics.

Possesses administrative knowledge, including medical records management, collections and insurance processing.

Utilizes clinical knowledge, including examination room techniques, pharmacology and laboratory procedures.

Completes assigned project in an accurately and a timely manner.

Recognizes emergency situations and implements emergency procedures according to clinic guidelines.

Administers first aid, CPR , and maintains emergency equipment and supplies.

Follow established protocols for laboratory data collection.

Orders, stocks, maintain exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishment’s, forms and equipment.

Recognizes patient care trends affecting unit supplies and notifies charge nurse.

Operates clinical equipment according to equipment procedures including safety and quality control checks.

Applies full knowledge of appropriate laboratory techniques, equipment and terminology.

Applies full knowledge and skill in the use of laboratory equipment.

Maintains and calibrates less sophisticated equipment; establishing and/or monitoring quality control.

Performs tests to include a variety of the following: hematocrits, urinalysis by dipstick and microscopic analysis, blood sugar, and pregnancy test.

Required Competency Client/Customer Service

Duties

Administer immunizations / injections in clinic.

Perform laboratory services and basic lab test.

Confirms and clarifies written orders prior to implementation of delegated tasks.

Receives patients presenting to the laboratory and on the telephone.

Assist with communication patient needs to a multidisciplinary health care staff.

Maintains files on patient’s medical/dental records involving laboratory tests results, appointments, and physicians, and nurses diagnosis.

Takes application for new patients, which includes obtaining some personal and medical history from patient; determining the eligibility of patient as outlined by departmental policies and giving the patient the exact date and time of appointments.

Provides chair side assistance to patients and ensure instruments are ready for use.

Makes telephone calls for nurses on those family planning patients needing visits according to departmental procedures.

Provides information, as directed to them by professional personnel to health services recipients.

Contacts patients by phone or letter regarding tests results, interviews and overdue appointments.

Escorts patients to their destination within the department.

Sets up room and exam stations and has all needed supplies ready for use during the clinic.

Assists physicians and nurses with standard nursing assignments and laboratory functions such as setting up equipment, performs EKG’s, simple hemoglobin and urinal tests, assists physician with pelvic examinations and performs other standard laboratory tests.

Interprets doctors’ orders and diagnosis.

Required Competency Communication

Duties

Establishes and maintains effective communications with patients, their families, healthcare personnel, and others.

Conveys information clearly and concisely either verbally or in writing regarding the disease process and level of care and services being rendered to ensure that the intended audience understands the information and the message.

Listens and responds appropriately to others.

Implements new approaches and policies to resolve non-standard problems and issues.

Documents subjective and objective data, action taken and plan or care.

Answers client’s questions in a clear and concise voice.

Provides appropriate patient education, health information materials and community resource list as directed, and maintains educational supplies.

Position Information

Working Title Certified Medical Assistant

Competency Level Advanced

Position Number 006618

Recruitment Range $39,930- $43,460

FLSA Non-Exempt

Appointment Type Permanent - Full-time

FTE

If Time Limited, Appointment Length

Organizational Division Dean of Students

Organizational Location VC for Student Affairs

Organizational Unit Health Services Nursing

Posting Detail Information

Posting Number SHRA2822

Open Date 05/02/2025

Close Date 05/23/2025

Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System ( TSERS )
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program ( EAP )
• Campus Recreation Center Discount
• University Bookstore Discount
  
  

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link https://jobs.ncat.edu/postings/35972

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Higher Education

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